Provider Onboarding Analyst

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $21 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Establish and maintain comprehensive onboarding implementation processes with recruitment, credentialing, HR, IT, clinical team, and other stakeholders • Lead the integration of providers into the organization as the subject matter expert • Own applications and onboarding for providers in the assigned region/state/area • Prioritize applications and onboarding throughput based on regional needs, state assignments, licensure type, completion timing, and urgency • Manage a book of business and KPIs for each onboarding stage • Execute onboarding-dependent activities and mitigate gaps, including establishing start-date timing, assessing training completion, and gathering capacity information • Partner with Regional Leadership to recommend actions that meet client and capacity goals • Make timely changes and recommendations when project plans or books of business shift, and align stakeholders on impacts • Create and maintain project plans and timelines for onboarding activities and hold stakeholders accountable to deadlines and deliverables • Facilitate education for key onboarding activities, including CAQH ProView and MD-APP credentialing applications • Develop and lead live provider-facing training sessions • Create job aids, videos, and other onboarding materials • Assess process improvement opportunities and develop solutions • Build working relationships with teams involved in onboarding • Correspond with providers by telephone and email after offer acceptance • Provide one-to-one onboarding support during daytime, nighttime, weekends, and holidays according to role SLAs • Ensure credentialing paperwork is submitted timely and follow up with candidates throughout the credentialing process • Partner with credentialing to gather information and requirements • Organize orientation, first-month schedules, travel requirements, system access, and controls • Ensure completion of learning management system modules • Coordinate shipping and receiving of supplies and system access • Attend organizational, departmental, and manager meetings promptly and professionally • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree in Business or equivalent combination of training and experience • 4 or more years of experience working in an administrative function with competing priorities • Experience with running complex reports and presenting data to internal and external stakeholders • Excellent verbal and written communication skills • Highly organized with impeccable attention to detail • Basic computer skills (Google Office, etc.) • Accurate data entry skills • Excellent with prioritization and time-management • Ability to manage multiple priorities at the same time, work well under pressure, and takes direction • Prior experience onboarding providers or company employees is a plus • High emotional intelligence with experience navigating high touch discussions • Customer centric - high touch mindset • Experience working in a virtual environment highly preferred • Experience using applicant tracking and credentialing software is a plus

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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