Sales Call Center Representative

Job not on LinkedIn

🔥 10 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $15 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Make outbound telemarketing calls to prospective patients • Make 300+ outbound calls daily and convert prospects to new patients • Understand patient needs and articulate Oak Street Health’s unique proposition • Build rapport, actively listen, ask qualification questions, overcome objections, and close sales • Understand Medicare Basics and insurance • Schedule initial doctor’s appointments with new patients • Achieve daily, weekly, and monthly quotas • Perform other duties as assigned • Attend mandatory 4-week training and pass a series of exams • Work within sales center hours of operation, 5 am–7 pm Monday–Saturday, subject to business needs

🎯 Requirements

• Call center outbound sales experience and/or telemarketing • Proficient PC skills and computer literacy • Basic Google Suite skills and ability to navigate systems • Prior remote work experience • Ability to obtain high-speed internet and hardwire equipment to router/modem • Distraction-free and private remote work environment • Reliable dependent care during working hours • Own transportation for instances where on-site support is required within 50 miles of a physical OSH location/center • Ability to participate in classroom-style remote training sessions • Proficient in learning new technology and communication tools • Good attendance and time management skills • Experience working with Salesforce or similar CRM preferred • Proficient with navigating multiple systems while speaking to prospects • Excellent listening and communication skills • Ability to multitask, prioritize, and manage time effectively • Coachable and desire to learn a new industry • High School diploma or equivalent required • US work authorization • Ability to attend and pass the mandatory 4-week training course, 8 am–5:30 pm Monday through Friday

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Comprehensive benefits package supporting physical, emotional, and financial well-being • Base + bonus salary structure

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