Benefits Verification Specialist

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🕒 3 days ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Complete and document benefit verification reviews • Provide information on specialty medications and home infusion services • Adhere to regulatory compliance requirements, policies, procedures, and best practices • Coordinate with Patient Intake Coordinators for new and existing accounts • Investigate insurance coverage type and level to assess patient eligibility • Communicate with medical professionals and insurance company personnel • Complete data entry in ACIS to ensure accurate reporting and outcomes • Provide input on self-reviews • Assist less experienced peers • Perform other reasonable duties assigned by leaders • Verify insurance coverage and obtain prior authorization information for new and existing patients • Process patient prescription orders in a timely manner while providing customer service to patients, healthcare professionals, and insurance carriers

🎯 Requirements

• Experience verifying benefits with insurance companies • Data entry experience • Working knowledge of Microsoft Office, specifically Outlook and Word • Verifiable high school diploma or GED required • Candidates must live within a commutable distance (within 60 minutes) of Malvern, PA; Mendota Heights, MN; or San Diego, CA • Availability for Monday–Friday shifts: 8:30am–5pm CST or 9am–5:30pm CST • Preferred: home infusion or durable medical equipment (DME) experience • Preferred: experience working in a healthcare environment • Preferred: experience working with healthcare insurance

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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