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Clinical Support Coordinator, Specialty Nursing

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

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đź’µ $17 - $28 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

đź›’ Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

đź“‹ Description

• Provide non-clinical administrative support to clinical teams • Coordinate patient care activities in a timely, accurate, and efficient manner • Partner with nurses, pharmacists, providers, and internal business partners • Manage administrative workflows and maintain patient records • Coordinate documentation and support therapy-related processes • Deliver exceptional customer service • Ensure compliance with company policies, regulatory requirements, and quality standards • Support operational efficiency and positive patient outcomes • Manage multiple priorities in a fast-paced environment

🎯 Requirements

• High school diploma or equivalent required • Experience in healthcare administration, specialty pharmacy, or a clinical support environment preferred • Strong organizational, time management, and multitasking abilities • Excellent verbal and written communication skills • Proficiency in Microsoft Office and healthcare documentation systems • Ability to work independently and collaboratively in a team-oriented environment • Demonstrated commitment to quality, accuracy, and exceptional customer service • Two or more years of experience in healthcare, specialty pharmacy, care coordination, or a clinical support environment preferred • Experience supporting specialty therapies, infusion services, or complex patient care programs preferred • Knowledge of healthcare regulations, including HIPAA, and understanding of specialty pharmacy or infusion workflows preferred • Experience using electronic health record (EHR) systems and healthcare applications such as Epic, Microsoft Office Suite, and other clinical documentation platforms preferred • Ability to manage multiple priorities while meeting service level agreements (SLAs) and quality standards in a fast-paced environment • Strong analytical and problem-solving skills with a focus on continuous process improvement • Excellent interpersonal, written, and verbal communication skills with the ability to build effective relationships across multidisciplinary teams • Proven ability to work independently while collaborating effectively with cross-functional teams • Experience with quality assurance, documentation review, data tracking, and reporting preferred • Customer-focused mindset with a commitment to delivering exceptional service to patients, providers, and internal stakeholders • Ability to adapt to changing priorities and contribute positively to organizational change initiatives

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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