Clinical Support Representative, Specialty Nursing

Job not on LinkedIn

🔥 16 hours ago

🏰 Missouri – Remote

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💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support the Nursing department by ensuring timely and accurate tracking of Plan of Treatment documents in medical records software • Maximize contact with providers to obtain signatures • Contact prescriber offices by phone to obtain fax numbers or prescriber email addresses • Fax nursing Plan of Treatments to appropriate prescriber fax numbers or email addresses • Track Plan of Treatment details within the patient's electronic medical record • Perform Q and A of Plan of Treatment documents • Obtain provider signatures on Plan of Treatments • Execute processes consistently with management and organizational goals

🎯 Requirements

• Minimum one year of related experience in coordinating activities, administrative support functions, and customer service • Effective verbal and written communications skills • Excellent detail orientation and time management skills • Proficiency with Microsoft business software • Experience as a nursing assistant, pharmacy technician, home patient representative, or customer service representative preferred • Experience obtaining physician signatures on Plans of Treatment (POTs), orders, certifications, recertifications, or other healthcare-related documentation • Demonstrated success in conducting provider outreach, managing signature-related workflows, and escalating unresolved items as appropriate • Ability to balance productivity goals with persistence and professionalism when securing provider signatures to support regulatory compliance and patient care continuity • Education or experience equivalent to a high school diploma; some college preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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