
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 13 hours ago
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Serve as a bridge between Aetna members and the healthcare system through outreach and education • Conduct home visits with members with chronic conditions and reinforce care-plan adherence • Adjust services to members’ culture, language, and religion • Identify healthcare needs, improve access to care, and reduce unnecessary hospitalizations • Educate healthcare professionals and providers about social determinants of health • Build and maintain relationships with members, providers, nurse case managers, agencies, supervisors, and office staff • Reduce cultural and socioeconomic barriers between clients and institutions • Assist with care-plan implementation, member education, and care-management strategies • Link members to health and social services and help identify management plans and goals • Identify care-system gaps and help members use community services, schedule appointments, and complete program applications • Support medication adherence by reviewing medication lists and assisting with refills • Teach disease self-management, including nutrition and symptom tracking • Accompany members to appointments as needed • Maintain member records in electronic health records, compile reports, complete progress notes and letters, and perform administrative duties • Travel extensively to client homes, community locations, agencies, and outreach destinations • Work under the direction of a designated professional
• Must reside in Louisiana and within assigned Region 7 parishes: Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches • If not CHW certified at hire, must successfully complete a Certified Community Health Worker / Promotora certification program recognized by the State of Louisiana within 12 months of start date • Ability to travel 60–75% of the time • Must have access to reliable transportation • 1–2 years’ experience providing clinical support services • 1 year of community outreach experience and knowledge of Louisiana community resources • 1 year of experience working with clients with clinical needs (physical and/or behavioral health) • Demonstrated proficiency with a personal computer, keyboard navigation, MS Office Suite, MS Teams, Outlook, Word, Excel, and electronic health record systems • Flexibility to work outside core business hours Monday–Friday, 8am–5pm, to meet member needs • Variable work schedule with ability to work 2 days weekly until 9pm local time • High school diploma or G.E.D. • Bilingual speaking skills are a plus: Spanish or French • Preferred: community/outpatient setting experience; Mental Health First Aid; Trauma Informed Care; HIPAA; C.L.A.S. Standards; Motivational Interviewing; specialized medical terminology and practices training; Medicaid population experience; Community Health Worker Certification or equivalent training and experience
• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being
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