Director, Competitive Intelligence

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🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead and develop a high-performing competitive intelligence team • Develop and govern a comprehensive Medicaid competitive intelligence library with templates, taxonomy, refresh cadences, quality controls, and governance processes • Lead competitive analyses of Medicaid managed care organizations, including SWOT analyses, market positioning, win themes, benefits, programs, innovations, differentiators, and proposal design approaches • Conduct competitive bid analyses by organization, state, population type, procurement model, bid status, wins, losses, and recurring themes • Lead scoring analyses for Medicaid managed care RFP opportunities, including evaluator feedback, score patterns, strengths, weaknesses, proposal section performance, and lessons learned • Translate competitive, scoring, and bid outcome data into recommendations for capture plans, proposal outlines, executive summaries, value propositions, differentiators, and review priorities • Partner with Capture Directors, Proposal Directors, Business Development, Health Plan leaders, and executives during pre-RFP planning, active bids, and post-award reviews • Prepare executive-ready briefings, dashboards, decision snapshots, and recommendations • Coach and develop direct reports and establish analytical quality expectations • Establish operating routines, deliverable standards, and quality review practices • Improve accessibility, usability, and adoption of competitive intelligence assets • Synthesize market and procurement findings to identify enterprise themes, emerging risks, and recommendations • Define and monitor performance indicators for the competitive intelligence function

🎯 Requirements

• 7+ years of experience in Medicaid managed care proposals, capture management, business development, competitive intelligence, healthcare strategy, government programs, or a closely related field • Experience developing competitive analyses, market/customer analyses, scoring analyses, bid outcome analyses, or executive-ready strategy recommendations • Strong understanding of Medicaid managed care procurements, proposal development, evaluator scoring, procurement documents, and health plan operations • Experience leading cross-functional workstreams or teams and influencing senior stakeholders • Experience managing direct reports, coaching analysts or managers, reviewing analytical deliverables, and establishing quality expectations • Ability to translate complex analysis into clear, decision-ready recommendations • Advanced proficiency with Microsoft Word, PowerPoint, Excel, SharePoint, Teams, AI tools, and collaboration or knowledge management tools • Advanced written, verbal, facilitation, and executive presentation skills • Ability to manage multiple priorities and deliver high-quality work under tight timeframes • Ability to support evening/weekend work during active proposal periods as needed • Ability to travel 20% • Preferred: direct Medicaid managed care RFP capture, proposal leadership, scoring, postmortem, or procurement outcome analysis experience • Preferred: experience leading competitive intelligence, market intelligence, business intelligence, or knowledge management functions • Preferred: experience building libraries, playbooks, dashboards, trackers, research repositories, or structured knowledge assets • Preferred: experience analyzing benefits, in lieu of services, population-specific programs, clinical models, health equity, SDOH, and operational differentiators • Preferred: APMP or other relevant certification • Bachelor’s degree or equivalent experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being