
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 12 hours ago
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Deliver on-demand single session consultations, clinical assessments, triage, and informational services • Leverage advanced technology platforms to enhance customer experience and connect members to appropriate solutions • Support members through phone, video, or chat for personalized and effective care • Provide immediate, 24/7 access to mental health support for members nationwide • Work the Sat-Wed, 4:00 PM-12:30 AM EST shift • Support a 24/7 call center operation with schedules that may change over time
• Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW or Clinical Psychologist) in the state where the candidate will work • 1+ years of crisis intervention experience • Strong written and verbal communication skills • Excellent multitasking abilities • Proficiency in using various technology platforms and tools • Preferred: Call center work experience • Preferred: Experience delivering services via chat, video, and phone • Preferred: Strong rapport-building skills • Preferred: Experience facilitating positive behavior changes • Preferred: 1+ years of EAP, Behavioral Health, or Social Services experience • Preferred: Experience working with diverse populations • Preferred: Familiarity with brief therapy models, including Single Session Consultation • Preferred: Familiarity with Motivational Interviewing • Master’s degree in a behavioral health or counseling field
• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay
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