Employee Assistance Program – Clinical Counselor

Job not on LinkedIn

🔥 13 hours ago

🏈 Alabama, Arizona, +41 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $54.1k - $142.6k / year

⏰ Full Time

🟢 Junior

🛋️ Counselor

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Provide telephone-based assessment, triage, consultation, counseling, and informational services in a call center environment • Deliver immediate mental health support via video, live chat, or phone • Use advanced clinical assessments, motivational interviewing, and solution-focused/short-term problem resolution • Conduct risk, substance abuse, and mental health assessments • Develop immediate action and safety plans based on urgency • Recommend appropriate levels of mental health and substance-use care • Provide information about mental health, substance abuse, community treatment, and related programs • Coordinate resources and support linkage to services • Collaborate with professionals to support positive clinical outcomes and continuity of care • Multitask by typing and documenting while handling calls and using supporting tools • Protect member confidentiality and follow enterprise and EAP confidentiality policies • Maintain complete and accurate documentation meeting risk-management and regulatory requirements • Maintain current licensure, pursue professional development, and meet state licensure requirements

🎯 Requirements

• 1+ years of crisis intervention experience • Valid unrestricted independent professional behavioral health clinical license in good standing to practice in the state of residence; one or more of LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist, or equivalent • Availability for 24x7x365 call center coverage; holiday coverage expected • Experience facilitating patient/client positive behavior change • Separate workspace free from distraction, in a room with a closing door • Hardwired, reliable broadband or fiber internet • Minimum home internet download speed of 400 Mbps • Home internet upload speed of 10–20 Mbps • 4-port modem with the 4th port available for work internet • Master’s Degree in behavioral health counseling profession • Experience handling mental health, psychiatric care, family situations and relationship concerns preferred • 1+ years of EAP, Behavioral Health, or Social Services experience preferred • Experience working with diverse populations preferred • Familiarity with brief therapy models and Motivational Interviewing preferred • Call Center work experience preferred • Ability to establish and maintain rapport quickly to develop customer trust preferred • Strong computer and literacy skills preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility