Healthcare Quality Management Auditor

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Participate in the development and ongoing implementation of QM Work Plan activities • Improve quality products and services through measurement and analysis • Process and evaluate audit information and make recommendations to meet QM objectives • Complete a variety of medical and clinical audits • Conduct exit interviews with clinical and leadership staff to review audit results • Assist with developing corrective action plans • Develop audit tools for all populations • Track completion of corrective action plans • Complete data entry on all audit tools • Participate in inter-rater reliability and scoring guidelines • Participate in QM meetings • Perform other duties as needed

🎯 Requirements

• 3+ years of experience in behavioral health • Must reside in Maricopa County, Arizona • Willingness to travel up to 75% of the time within Arizona • Strong organizational skills • Ability to audit independently • Ability to learn quickly and remain adaptable in an evolving environment • Strong relationship-building skills • Previous experience in an outpatient behavioral health environment • Previous experience working with medical records and/or Electronic Health Records (EHR) • Bachelor’s degree or equivalent experience (4 years of relevant experience plus high school diploma or GED)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility • Comprehensive benefits package for full-time colleagues and their families

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