Lead Director – Artificial Intelligence Solutions Engineering, Delivery

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the end-to-end delivery of enterprise Artificial Intelligence and Machine Learning products, from opportunity identification and solution design through proof of concept, production deployment, enterprise adoption, and value realization, while delivering measurable business outcomes aligned to strategic objectives. • Define and operationalize solution engineering, architecture, and delivery standards for AI-enabled products, establishing scalable, secure, resilient, and reusable implementation patterns aligned with enterprise technology standards, governance requirements, and engineering best practices. • Partner with Product, Architecture, Cybersecurity, Infrastructure, Observability, Data, and Business leaders to identify high-value use cases, prioritize investments, define success metrics, and accelerate adoption of Artificial Intelligence capabilities across the enterprise. • Manage technology investments, strategic portfolios, budgets, vendor relationships, resource planning, and governance processes, providing executive visibility into delivery performance, business value, risks, dependencies, financial outcomes, and operational readiness. • Build, lead, and develop high-performing teams of Technical Product Managers, Solutions Engineers, and Forward Deployment Engineers while fostering a culture of innovation, accountability, operational excellence, continuous learning, inclusion, and customer-focused delivery.

🎯 Requirements

• 10+ years of experience developing enterprise software products and platforms utilizing Artificial Intelligence, Machine Learning, and modern software engineering practices. • 10+ years of experience delivering enterprise-scale technology solutions within complex, highly regulated environments. • 10+ years of experience designing, implementing, and operating cloud-native solutions across Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) environments. • 7+ years of experience building, leading, and scaling product management, software engineering, or solutions engineering organizations responsible for enterprise technology delivery and transformation. • 5+ years of experience building and deploying Artificial Intelligence and Machine Learning solutions utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), GraphRAG, agentic architectures, observability, model monitoring, and production AI operational practices.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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