ServiceNow Solutions Architect – Customer Workflows

🕒 July 9

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Servos

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏛️ Government

☁️ SaaS

🚗 Transport

Government • SaaS • Transport

Servos is a ServiceNow Elite Partner that specializes in digital transformation solutions for public sector organizations. Offering a range of technology solutions such as Citizen Portals, Health & Human Services, and Emergency Services, the company leverages the ServiceNow platform to enhance public safety, commerce, trade, and election processes. Servos focuses on creating automated workflow tools and custom applications that improve service delivery and provide intuitive digital experiences for citizens. The company is committed to modernizing government services and supporting community needs with cutting-edge technology solutions.

📋 Description

• Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development. • Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers • Be responsible for technical deliverables related to ServiceNow configurations and/or integration development • Develop a keen understanding of the solutions we implement and our customer’s business • Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers • Support business development and pre-sales activities as the technical lead / architect • Provide expert level support and technical mentoring to implementation team • Respond to Request for Information/Proposal documents • Be an expert in ServiceNow best practices and the products we implement

🎯 Requirements

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations • Packing at least 6 years of ServiceNow architecture, development, and integration experience • Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio • Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects • A mentor and advisor to technical consultants and clients • Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships • A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)

🏖️ Benefits

• A family first culture with unlimited PTO after your first year • Health benefits with free coverage for you and competitive rates for your family • 401k match and a variety of other benefits • An investment in your continued growth and development with training opportunities and certifications • The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world