Manager – Specialty Strategy and Business Value

Job not on LinkedIn

🕒 July 17

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $66.3k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct quantitative and qualitative analyses of business performance, operational pain points, workflow opportunities, and improvement areas • Analyze business, operational, product, financial, and colleague workflow data to identify trends, insights, risks, and value opportunities • Develop business cases, feasibility assessments, cost-benefit analyses, value-sizing models, and benefit realization frameworks • Assess adoption, operational impact, and service-efficiency contribution of Specialty Technology products and capabilities • Translate complex analysis into actionable insights for leadership decision-making and roadmap prioritization • Create executive-ready summaries, presentations, dashboards, value-tracking materials, and recommendations • Partner with Product, Engineering, Operations, Finance, Resource Planning, and business stakeholders to validate assumptions and define success measures • Support roadmap prioritization, discovery, sizing, development, implementation, and post-launch performance monitoring • Conduct impact assessments and gather stakeholder feedback for solution design, rollout, operational readiness, and change management • Facilitate meetings, workshops, and presentations to gather requirements, validate solutions, align partners, surface risks, and support decisions • Help simplify the Specialty front-end colleague experience for Pharmacy Service Representatives and operational teams • Contribute to team meetings, brainstorming sessions, collaborative projects, and Strategic Analyst Team priorities • Use SQL, Python, Excel, Tableau, Power BI, and related tools to gather data, create models, forecast impact, develop dashboards, and support decisions • Maintain understanding of Specialty pharmacy operations, patient engagement, colleague workflows, compliance, technology enablement, and business value drivers

🎯 Requirements

• 5–7 years of overall work experience • 3+ years of experience specifically focused in pharmacy operations • 3+ years of experience in data analytics, business analytics, financial analysis, operational analytics, value measurement, or performance reporting • Ability to analyze and synthesize large amounts of complex data into actionable insights • Strong business acumen connecting data, strategy, operations, colleague experience, patient experience, and financial impact • Strong written and verbal communication skills • Ability to develop and deliver presentations communicating opportunities, risks, recommendations, and measurable outcomes • Ability to create concise, executive-ready materials • Strong attention to detail and ability to manage multiple priorities and deadlines • Strong stakeholder management skills across Product, Engineering, Operations, Finance, Resource Planning, and business teams • Ownership, urgency, and ability to drive work from analysis through execution support • Ability to work independently through ambiguity, structure complex problems, influence without direct authority, and drive cross-functional clarity • Advanced proficiency with Microsoft Office Suite, including PowerPoint, Excel, Teams, Outlook, and Copilot • Experience using SQL, Python, or related analytics tools for data modeling, forecasting, dashboarding, scenario analysis, and business case development • Ability and flexibility to travel up to 10% • Bachelor's degree or equivalent experience required • Preferred: 3+ years of Specialty Pharmacy Experience • Preferred: advanced knowledge of specialty pharmacy data systems, operational platforms, and enterprise data environments such as SPEDM, Azure, or GCP • Preferred: experience with service economics models, operational impact assessments, value realization frameworks, benefit tracking, or business performance reporting • Preferred: executive communication and business storytelling skills • Preferred: operating cadence, milestone, dependency, risk, and action-item management experience • Preferred: experience supporting technology-enabled transformation, operational optimization, patient engagement, colleague experience, or digital enablement initiatives

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility