Pharmacy Care Representative – Overnight

Job not on LinkedIn

🔥 1 hour ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

💊 Pharmacist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct inbound or outbound phone calls to patients regarding complex Specialty medication orders, benefits verification, and new patient enrollment • Coordinate and process requests for new and refill order shipments • Collect information needed to ensure insurance coverage for patient medication orders • Verify eligibility, prior authorization, and other reimbursement requirements before shipment • Assist in enrolling and tracking new customer referrals • Explain CVS/Specialty services to new customers • Transfer or escalate clinical questions and issues to the staff pharmacist • Complete virtual, on-camera training • Work an overnight shift assigned upon offer, potentially starting between 5:00pm–11:30pm EST and ending between 1:30am–8:00am EST

🎯 Requirements

• 1+ years of experience in a customer service role handling and resolving a high volume of complex customer needs over the phone • 1+ years of work experience with Windows-based applications, including Microsoft Office (Outlook, Excel, Teams, Word), internet navigation, and email applications • 1+ years of computer keyboarding experience, skills, and aptitude • Direct/hardwired internet connection to a modem/router within 7 feet of the computer • Minimum internet speed of 100 Mbps download and 10 Mbps upload • WiFi and satellite internet are not permitted • Secure and private home workspace free from distractions • Must live in Pennsylvania • High School Diploma or equivalent work experience • Flexibility to work potential weekends • Prior healthcare work experience and familiarity with benefits, insurance, prescriptions, and medical terminology preferred

🏖️ Benefits

• Overtime during business peaks • Medical insurance • Dental insurance • Vision insurance • Supplemental benefits and discount programs • Sixteen paid days off • Ten paid holidays • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being