Product Manager – Clinical Product Operations

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the intersection of product management and clinical operations for CVS Health’s Weight Management product • Translate clinical and business objectives into scalable product solutions • Drive operational performance and oversee quality assurance and clinical review processes • Ensure alignment with evidence-based guidelines and regulatory requirements • Work cross-functionally with clinicians, operations teams, technology partners, and vendors to improve member outcomes • Optimize program effectiveness and deliver a best-in-class healthcare experience • Identify opportunities to reduce complexity and increase accessibility, engagement, and impact across product versions and customizations • Define new or revised capability requirements • Define user stories, member journeys, and resulting requirements to drive product improvement iterations • Deliver quantitative analyses and oversee timely, accurate analysis delivery • Identify and prioritize a product backlog using data-driven insights, customer needs, and market dynamics • Define, refine, and track product key performance indicators • Support product positioning and differentiation against competition • Complete other projects as directed

🎯 Requirements

• 5+ years of experience in product design or product management; graduate-level education may substitute for experience • 5+ years of experience executing the product development lifecycle • 3+ years of experience developing, implementing, or overseeing quality assurance processes for clinical programs • Experience monitoring performance metrics, reviewing member-facing interventions, and driving continuous quality improvement initiatives • 3+ years of experience effectively working with 10+ colleagues across multiple functional areas • Ability to translate clinical and business objectives into product solutions • Ability to develop and interpret user stories • Structured and logical problem-solving skills • Ability to define business problems and issues • Ability to convey complex issues succinctly to diverse stakeholders verbally and in writing • Highly developed project management skills • Advanced proficiency with project management and office software applications, such as PowerPoint, Excel, and Visio • Relationship-building skills and ability to foster effective cross-functional working relationships • Ability to work at pace in a dynamic environment • Intellectual curiosity, tenacity, and willingness to learn quickly • Bachelor’s degree or equivalent practical experience • Preferred: clinical experience as a nurse, dietitian, pharmacist, physician assistant, physician, or other licensed healthcare professional • Preferred: experience managing third-party vendors, strategic partners, or external solution providers • Preferred: advanced degree in a business-related or health-related field • Preferred: experience working with remote teams

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting colleagues’ physical, emotional, and financial well-being • Comprehensive benefits package for eligible full-time colleagues and their families