Salesforce Process Implementation Specialist – Omnicare

Job not on LinkedIn

🔥 2 hours ago

🥔 Idaho – Remote

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💵 $43.9k - $102.1k / year

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Gather business requirements and feedback for Salesforce improvements • Design scalable Salesforce solutions aligned with best practices • Support delivery of initiatives on the product roadmap • Support user management, including account setup and deactivation, roles, profiles, permissions, public groups, and sharing rules • Resolve support tickets • Communicate platform changes and project updates to end users and stakeholders • Plan and conduct user training sessions • Export and analyze data and present accurate reports in varied formats • Maintain working knowledge of integrated applications including Nintex DocGen for Salesforce, Highspot, Azure, and Tableau • Configure and review Salesforce features including picklists, Flow, assignment rules, approval processes, page layouts, record types, apps, actions, custom settings, mobile administration, dashboards, and reports with guidance • Improve Salesforce data quality through data management, Data Loader, validation rules, and automation • Perform user acceptance testing in a sandbox environment • Confirm functionality after deployment • Assist with feature deployments and coordinate implementation activities • Increase user adoption while maintaining Salesforce best practices

🎯 Requirements

• Strong Salesforce product knowledge • At least 1+ years of hands-on Salesforce Administration experience • 1+ years of experience with Microsoft Office applications, especially Excel • Experience with Excel Index-Match functions, pivot tables, and charting • Problem-solving skills and experience analyzing data • Trailhead Badges/Super Badges and/or additional Salesforce certifications • Experience designing scalable, best practice solutions • Ability to translate requirements into technical solutions • Technical documentation skills • Willingness to handle questions from the field • Bachelor’s degree or equivalent experience (high school diploma or GED + 4 years of relevant experience) • Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state and local laws

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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