Senior Manager – Epic EHR Development Lead, Software Development

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🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $130.3k - $260.6k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead and mentor Epic analysts, developers, and configuration teams across assigned Epic modules • Serve as the primary technical and functional escalation point for Epic-related development issues • Define and enforce Epic development standards, build guidelines, and governance processes • Partner with Informatics, Clinical Leadership, and IT leadership to align Epic development with organizational strategy • Contribute to Epic roadmap planning, optimization initiatives, and system upgrades • Oversee Epic application build, configuration, and customization across assigned modules • Ensure Epic development adheres to best practices, security standards, and regulatory requirements including HIPAA, CMS, and Joint Commission requirements • Review and approve design specifications, build documentation, and change requests • Lead complex Epic enhancements, workflows, and clinical decision support development • Guide development and support of Epic integrations using HL7, FHIR, Bridges, Interconnect, and APIs • Collaborate with interface and infrastructure teams to ensure reliable data exchange and system performance • Support unit testing, integrated testing, and user acceptance testing • Oversee Epic upgrades, patches, and special updates • Translate clinical and operational needs into technical Epic solutions • Facilitate design sessions and workflow reviews with clinicians and business partners • Communicate risks, timelines, and impacts to technical and non-technical stakeholders • Support go-lives, stabilization efforts, and post-implementation optimization • Monitor system performance, data integrity, and user adoption metrics • Ensure Epic configurations support patient safety, clinical quality, and reporting requirements • Identify opportunities for workflow automation, standardization, and optimization

🎯 Requirements

• Bachelor’s degree in Information Systems, Healthcare Informatics, Computer Science, or a related field (or equivalent experience) • 7+ years of Epic EHR experience, including hands-on build and configuration • 3+ years in a lead, senior analyst, or supervisory role supporting Epic systems • Active Epic certification(s) in one or more Epic modules • Strong understanding of healthcare clinical workflows and operations • Experience leading complex Epic projects or large-scale implementations • Experience thinking critically and using deep problem-solving skills in a large matrixed organization with diverse healthcare delivery teams • Experience presenting and problem solving with senior leadership • Excellent communication, leadership, and stakeholder management skills • Preferred: Master’s degree in Healthcare Informatics, Business Administration, or a related field • Preferred: Multiple Epic certifications across clinical and/or revenue cycle modules • Preferred: Experience with Epic upgrades, re-implementations, or enterprise optimizations • Preferred: Knowledge of interoperability standards (HL7, FHIR, CCD, APIs) • Preferred: Experience in an academic medical center or large integrated delivery network • Preferred: Familiarity with Agile, Lean, or ITIL methodologies

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being