Senior Manager, Forecasting & Business Planning

Job not on LinkedIn

🔥 0 minutes ago

🥔 Idaho, New York, +1 more states – Remote

🥔 Idaho – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $67.9k - $199.1k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Oversee maintenance of weekly/monthly capacity plans, including volume, handle time, shrinkage, and occupancy assumptions, to determine staffing plans • Meet and discuss planning with Operations, Finance, and support departments regularly • Serve as the leadership point of contact for Operations • Ensure accurate volume and key performance metric forecasts for all lines of business • Produce and communicate vendor-locked forecasts • Facilitate peak-season staffing planning, including coordination of new-hire classes and target lines of business • Organize and produce quarterly forecast submission data for financial outlooks • Conduct regular reviews of forecast and capacity-plan data with Operations and support departments • Provide staffing requirements and other requested information for the RFP process • Manage a team responsible for forecasting, staffing requirements, metrics performance, and ad hoc and recurring analysis • Perform forecasting, modeling, performance projections, basic financial variance explanations, and analysis

🎯 Requirements

• Minimum 7–10 years of experience with forecasting in a large contact center environment, PBM, or Specialty Pharmacy Call Center and back office Workforce Management/Resource Planning • Moderate finance fundamentals • Long-range planning (strategic planning 12–18 months out) • Advanced Excel aptitude • Avaya/CMS or Verint helpful • Curiosity to drive change and improvements • Ability to obtain, review, analyze and compile information from multiple data sources • Ability to handle multiple tasks with competing priorities • Bachelor's Degree in related field or equivalent experience is required • Preferred: 10+ years of experience within Pharmacy/PBM Operations • Skill in plan and operations optimization

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being