Senior Manager, Retail Rx Product Office Operations – Portfolio Management

Job not on LinkedIn

🔥 13 hours ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote

💵 $130.3k - $260.6k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Maintain an integrated Retail Pharmacy Technology roadmap • Manage portfolio planning processes, quarterly planning cycles, and roadmap reviews • Drive visibility into cross-team dependencies, risks, sequencing decisions, and execution milestones • Prepare materials and recommendations for investment and prioritization discussions • Monitor delivery progress, milestones, dependencies, risks, and portfolio commitments using Jira • Administer intake, demand management, and portfolio review processes • Evaluate incoming requests against strategic objectives, capacity constraints, and business value criteria • Facilitate prioritization discussions across stakeholders and product teams • Maintain governance artifacts, decision logs, and portfolio documentation • Define and maintain OKRs and success metrics with business and product leaders • Develop reporting frameworks connecting delivery performance to pharmacy workflow, colleague experience, consumer engagement, operational efficiency, and business value • Track portfolio performance, benefits realization, operational metrics, and value delivery • Design and maintain executive dashboards and portfolio scorecards using Tableau, Power BI, or comparable platforms • Create executive-ready presentations, business reviews, and leadership updates • Translate complex delivery and portfolio information into clear, actionable insights • Support the evolution of Product Office governance, planning, and execution processes • Improve consistency, data quality, reporting standards, and decision-making across portfolio management practices

🎯 Requirements

• 7+ years of experience in product management, portfolio management, program management, strategy, or business operations • Experience supporting large-scale product portfolios within a technology organization • Strong understanding of Agile delivery, roadmap planning, and product operating models • Hands-on experience using Tableau, Power BI, or comparable dashboard platforms • Experience developing executive communications and leadership presentations • Strong analytical skills with experience establishing KPIs, dashboards, and performance measurement frameworks • Proven ability to influence and drive alignment across multiple stakeholders • Excellent communication, organization, and problem-solving skills • Preferred: Experience in healthcare, retail technology, or digital product organizations • Preferred: Experience with portfolio management, investment planning, or governance functions • Preferred: Familiarity with OKR frameworks and value realization methodologies • Preferred: Experience supporting executive leadership teams and strategic initiatives • Preferred: Strong PowerPoint storytelling and executive communication skills

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being