Head of Training and Education

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Cyera

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.

📋 Description

• Own the training and education strategy end-to-end, spanning pre-engagement onboarding, admin fundamentals, hands-on labs, certification, and partner accreditation • Define and defend the program's ROI model and report outcomes to executive stakeholders • Prioritize investment across immediate initiatives and longer-term capabilities • Direct the design of self-service learning paths, instructor-led training, and hands-on lab curricula • Establish curriculum governance as the product evolves • Evaluate responsible uses of AI for localization, adaptive learning paths, and an AI tutor • Build role-based customer certification programs with defensible, proctored exams • Design partner certification pathways enabling accredited partners to independently deliver and support implementations • Hire, lead, and grow the Training and Education team • Own the technology stack and vendor relationships across LMS, content authoring, hands-on labs, exam delivery, and digital badging • Negotiate contracts and manage the budget • Build and evolve an outcomes dashboard covering training completion, lab completion, certified users, support volume, and onboarding readiness • Represent the function to the Chief Customer Officer and cross-functional leadership, translating program activity into business impact

🎯 Requirements

• 8+ years leading customer-facing training, education, or certification programs • Experience building or scaling an external learning organization • Experience ideally at a B2B SaaS, cybersecurity, or cloud infrastructure company • Track record owning a P&L or budget for a training/education function • Experience with vendor selection and contract negotiation for LMS, authoring platforms, lab environments, and exam proctoring • Experience designing certification and partner accreditation programs based on demonstrated competency • Comfort setting strategy for executive stakeholders while managing certification exams, lab environments, and learning platforms • People leadership experience, including hiring and developing instructional designers, trainers, and lab engineers • Fluency measuring training outcomes including completion, certification pass rates, support deflection, and adoption • Background in product management or a security/data-focused product function is a strong plus

🏖️ Benefits

• Ability to work remotely • Office setup reimbursement • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance • Standard benefits and equity package • Potential merit increases based on individual or company performance, time in role, and other discretionary factors