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Marketing

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🎡 Marketing

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Daikin Comfort's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Daikin Comfort

Daikin Comfort

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Daikin Comfort is a global indoor comfort solutions provider that designs, manufactures, and supports energy-efficient heating, ventilation and air conditioning (HVAC) systems for homes and contractors. The company offers a broad portfolio including air conditioners, heat pumps (including inverter-driven and R-32 refrigerant models), ductless mini-splits, gas furnaces, air handlers, indoor air quality products, smart thermostats, and cloud-connected apps and services. Daikin Comfort emphasizes sustainability, innovation, contractor support, warranties, rebates and financing to help homeowners plan, install, and manage efficient home comfort systems.

📋 Description

• Provide foundational support for marketing programs, customer service inquiries, and business application processes under close supervision • Manage online ticketing queues and facilitate timely responses to correspondence and inquiries • Provide updates to customers regarding open issues or tickets • Assist with basic business application reports and ensure correct distribution • Create and maintain help documents for business applications • Assist with company website user login credentials • Route rebate questions and inquiries to the appropriate analyst • Provide payment status and tracking to distributors or dealers • Assist in other areas as necessary and requested • Report to the Partner Incentive Solutions Manager

🎯 Requirements

• 1–2 years of customer service experience, in person or via phone/electronic communication • Problem resolution skills with ability to resolve issues under Manager oversight • Experience working within a team environment • Basic understanding of MS Office: Excel, Outlook, Word, and PowerPoint • Strong verbal and written communication skills • Excellent customer service ability • Detail-oriented and self-starter • High school diploma or GED equivalent • Must be legally authorized for employment in the United States • Must not require employer-sponsored work authorization now or in the future • Must be able to perform essential responsibilities with or without reasonable accommodations

🏖️ Benefits

• Equal employment opportunity regardless of protected characteristics • Reasonable accommodations for individuals with disabilities • No bonus, insurance, retirement, paid leave, or other compensation benefits specified

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