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Legal Services Liaison

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🧑‍💼 Attorney / Lawyer

Where this job comes from

Posted on Dane Street's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of Dane Street

Dane Street

51 - 200 employees

🏥 Healthcare

đź’Ľ Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Dane Street is a national leader in Independent Medical Exams and Reviews, providing objective, compliant, and timely Independent Medical Examinations, Peer Reviews, and other medical reports. With a large network of over 16,000 physicians, the company offers its services across 25,000 locations and 100 specialties, including Workers' Compensation, Auto, Liability, and Disability claims. Dane Street supports Insurance Carriers, Third Party Administrators, Managed Care Organizations, and Federal/State entities with expert medical analyses, helping them make accurate determinations. The company is recognized for its quality, fast turnaround times, and efficient processes, earning accolades like the NCQA Accreditation in Utilization Management and the Great Place to Work certification.

đź“‹ Description

• Oversee intake, assessment, and coordination of Legal Services cases, primarily counter affidavit cases. • Evaluate case requirements and identify appropriate service lines. • Coordinate qualified medical experts to deliver accurate, complete, and timely work. • Serve as the primary Operations contact for Legal Services clients. • Manage client relationships and communicate case progress. • Partner with attorneys, adjusters, physicians, Sales, and internal teams to address needs and resolve escalations. • Oversee the quality and accuracy of legal reports, counter affidavits, testimony packages, physician credentials, and supporting documentation. • Ensure deliverables meet client instructions, company standards, and legal and jurisdictional requirements. • Coordinate updates to templates, workflows, and training based on relevant legal developments. • Provide operational oversight of case assignments, turnaround times, testimony and deposition coordination, urgent requests, and outstanding deliverables. • Identify workflow challenges and manage competing priorities. • Support fee schedules, case estimates, and expert fees. • Review and address billing discrepancies, including improperly bundled, unbundled, duplicate, or redundant charges. • Resolve service concerns, pricing questions, and operational conflicts. • Support client retention, new business opportunities, service-line expansion, and physician and reviewer relationships. • Improve internal processes, operational performance, service delivery, and client satisfaction.

🎯 Requirements

• Paralegal certification/ Medical certifications. • Exceptional written and verbal communication, professional judgment, discretion, relationship-building, and conflict-resolution skills. • Strong critical thinking and independent case assessment; ability to interpret complex instructions, recognize risks, and determine appropriate escalation. • Excellent organization, prioritization, time management, and follow-through across high-volume, deadline-driven work. • Working knowledge of clinical and legal review workflows, expert credentials, report quality expectations, and company service lines. • Ability to coordinate effectively across clients, physicians, attorneys, adjusters, Sales, Operations, Management, and Finance. • Previous experience in a healthcare, medical, legal, or insurance-related environment preferred. • Prior experience coordinating medical-legal services, independent medical reviews, counter affidavits, depositions, testimony, or litigation support preferred. • Familiarity with medical terminology, medical records, clinical documentation, and physician review processes. • Experience working with attorneys, insurance adjusters, healthcare providers, medical experts, or legal professionals. • Knowledge of legal documentation, jurisdictional requirements, medical record review, or insurance claims processes. • Experience with case management systems, electronic medical records (EMR), and document management platforms. • Previous experience in client-facing operations, account management, quality assurance, or service-line coordination. • Ability to supply and support your own internet services. • Ability to maintain an uninterrupted internet connection.

🏖️ Benefits

• Medical, dental, and vision coverage for employees and their families • Voluntary life insurance for employees, spouses, and children • Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans • Basic life insurance at no cost • Short-term disability coverage at no cost • Long-term disability coverage at no cost • Generous paid time off • 401(k) plan with company match • Apple equipment for remote workspace • Media stipend for remote workspace • Collaborative remote culture • Professional growth opportunities • Meaningful work supporting the healthcare industry • Comprehensive benefits • Commitment to employee development

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