Physician Advisory Services Coordinator

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Dane Street

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Dane Street is a national leader in Independent Medical Exams and Reviews, providing objective, compliant, and timely Independent Medical Examinations, Peer Reviews, and other medical reports. With a large network of over 16,000 physicians, the company offers its services across 25,000 locations and 100 specialties, including Workers' Compensation, Auto, Liability, and Disability claims. Dane Street supports Insurance Carriers, Third Party Administrators, Managed Care Organizations, and Federal/State entities with expert medical analyses, helping them make accurate determinations. The company is recognized for its quality, fast turnaround times, and efficient processes, earning accolades like the NCQA Accreditation in Utilization Management and the Great Place to Work certification.

📋 Description

• Coordinate peer-to-peer calls between Treating Providers and Independent Physician Advisors • Obtain availability from Treating Providers and/or Independent Physician Advisors • Coordinate calls while accounting for differing time zones • Use calls, email, and text to coordinate peer-to-peer discussions • Work with the CSR team to facilitate conversations based on received availability • Address Window of Opportunities received from clients or Treating Providers • Input and track referral notes for all correspondence between staff, Treating Providers, and/or IPA reviewers • Frequently update clients on scheduled, pending, and missed calls • Process physician-office faxes within 2 hours of receipt to coordinate calls with reviewing physicians • Log availability, upload faxes into referrals, and update the availability tracking sheet • Perform other duties and special projects as assigned based on business needs

🎯 Requirements

• Associate’s Degree is preferred • Business experience in a healthcare and/or insurance setting is preferred • Exceptional communication skills • Clear understanding of company business lines • Critical thinking ability • Ability to manage time efficiently and meet specific deadlines • Computer literacy • Typing skills • Ability to supply and support personal internet services for work from home • Maintaining an uninterrupted internet connection is required • Ability to work long periods sitting and using a computer

🏖️ Benefits

• Medical, dental, and vision coverage for employee and family • Voluntary life insurance for employee, spouse, and children • Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans • Basic life insurance at no cost • Short-term disability coverage at no cost • Long-term disability coverage at no cost • Generous paid time off policy • 401k plan with company match • Apple equipment for remote workspace • Media stipend for remote workspace • Performance bonuses • Comprehensive benefits package