Director, Retrieval Operations – Inventory Strategy

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $145k - $167k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

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Datavant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

📋 Description

• Own the inventory strategy and planning framework for Payer Retrieval • Translate client demand, project milestones, and retrieval targets into weekly and daily operating plans • Establish forecasting, segmentation, prioritization, and routing strategies across retrieval channels • Evaluate channel and partner performance and adjust inventory distribution • Monitor project performance against client commitments, retrieval targets, pacing curves, and operating plans • Identify risks and lead recovery planning for delayed, aging, blocked, unmatched, or stalled inventory • Use scenario planning to assess demand, capacity, productivity, channel availability, and client priorities • Connect inventory demand with staffing and capacity plans • Support annual planning, budgeting, and forecasting • Establish KPIs, dashboards, and governance routines • Partner with Business Intelligence and Analytics on reporting and executive recommendations • Partner with Product, Engineering, and Analytics to refine prioritization and routing logic • Determine inventory segmentation between human calls and Voice AI with Call Center leadership • Identify, implement, measure, and optimize automation opportunities • Lead, coach, and develop the Inventory Strategy team • Advise senior leadership on inventory strategy, pacing, capacity, risks, and retrieval performance

🎯 Requirements

• Bachelor’s degree in business, operations, supply chain, analytics, finance, healthcare administration, or a related field, or equivalent relevant experience • Eight or more years of progressive experience in operations, inventory planning, demand forecasting, capacity planning, workforce planning, or a related field • At least three years leading teams • Experience translating demand forecasts and business objectives into production, routing, prioritization, and capacity plans in a high-volume, multi-channel service or workflow environment • Ability to identify performance risks, develop recovery plans, establish operational governance, and influence decisions across organizational boundaries • Strong financial and analytical skills, including evaluating productivity, capacity, service, yield, cost, and operational tradeoffs • Experience partnering with Product and Engineering on operational technology, automation, AI-enabled workflows, prioritization logic, or decision-support capabilities • Experience defining requirements and measuring business impact • Exceptional executive communication skills and ability to convert complex analysis into recommendations and actions • Proficiency with spreadsheets, data-visualization, business-intelligence, forecasting, or enterprise-planning tools • Experience with SQL or similar analytical tools is a plus • Experience in healthcare operations, medical-record retrieval, payer operations, vendor management, or another complex service environment is strongly preferred • This job is not eligible for employment sponsorship

🏖️ Benefits

• Total rewards compensation strategy • Post-offer health screenings and vaccinations as required by clients • Reasonable accommodations for individuals with physical and mental disabilities • Equal employment opportunity and legally protected-status protections • Optional voluntary demographic questions that do not affect the application or hiring process