Revenue Specialist I – Collections

🕒 September 12

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 30%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $750M Post-IPO Debt - DaVita on 2025-05

Healthcare • Healthcare Insurance • SaaS

DaVita Kidney Care is a healthcare services company that provides kidney dialysis and related clinical services to patients with chronic kidney disease and end-stage renal disease. The company operates dialysis centers, employs clinical and operations staff, and offers career programs, benefits, and training for employees. DaVita emphasizes a culture called The DaVita Way, focuses on community and patient care, and supports veterans, students, and career growth. It provides comprehensive benefits and development programs for teammates and recruits for clinical, operations, and corporate roles.

📋 Description

• Process patient insurance information through the patient intake process • Collect payments on outstanding patient balances • Resolve credits when payer overpayments require refunds • Perform revenue operations duties involving medical insurance collections, credits, or setting patient insurance coverage • Communicate with insurance payers to ensure proper patient coverage and timely, accurate reimbursement for dialysis services • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, facility administrators, and clinic teammates • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information under HIPAA and DaVita policies • Attend meetings, phone conferences, and training as needed • Work overtime as needed

🎯 Requirements

• Collections experience preferred • Candidate will be expected to work MST hours • Excellent critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly and demonstrate resiliency • Drive and initiative to work through a book of business and queue • High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Ability to work overtime as needed • Ability to attend team meetings, phone conferences, and training as needed • Ability to follow teammate guidelines, employment policies, and department or company procedures

🏖️ Benefits

• Flexible scheduling • Community-based work culture • Comprehensive benefits package • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses • Performance-based rewards • Training across multiple career paths

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