Revenue Specialist I – Collections

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $750M Post-IPO Debt - DaVita on 2025-05

Healthcare • Healthcare Insurance • SaaS

DaVita Kidney Care is a healthcare services company that provides kidney dialysis and related clinical services to patients with chronic kidney disease and end-stage renal disease. The company operates dialysis centers, employs clinical and operations staff, and offers career programs, benefits, and training for employees. DaVita emphasizes a culture called The DaVita Way, focuses on community and patient care, and supports veterans, students, and career growth. It provides comprehensive benefits and development programs for teammates and recruits for clinical, operations, and corporate roles.

📋 Description

• Process patient insurance information through the patient intake process • Collect payments on outstanding patient balances • Resolve credits when payer overpayments require refunds • Perform revenue operations duties related to medical insurance collections, credits, or setting patient insurance coverage • Communicate with insurance payers to ensure proper patient coverage and timely, accurate reimbursement for dialysis services • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information • Attend team meetings, phone conferences, and training as needed • Follow teammate guidelines, employment policies, and department or company procedures

🎯 Requirements

• Collections experience preferred • Candidate will be expected to work MST hours • Excellent critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly and demonstrate resiliency • Ownership of a book of business, with drive and initiative to work through the queue • High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • May be asked to work overtime as needed

🏖️ Benefits

• Flexible scheduling • Community-based work culture • Comprehensive benefits package • Competitive “pay for performance” pay structure • Fun and positive work environment • Generous PTO • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses • Performance-based rewards • Benefits eligibility beginning the first day of the month following or coinciding with one month of continuous employment