Operations Analyst I – DCR

Job not on LinkedIn

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $57.8k - $76k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Manage setup, configuration, and maintenance of clinical trial study builds in Clinical Conductor Enterprise and RealTime-CTMS • Translate approved clinical study protocols and executed agreements into actionable system configurations • Execute routine month-end clinical trial operational activities, including subject visit approvals and study milestone tracking • Administer participant stipend card operations through card assignment validation and tracking • Maintain data quality across CTMS and connected clinical databases through audits and data validation checks • Generate and distribute operational reports for stakeholders • Configure and maintain study personnel, investigator profiles, clinical sites, and vendor/facility records • Provide frontline end-user support and answer routine system inquiries • Manage user access requests and escalate complex technical issues • Maintain internal process documentation and user guides • Participate in team meetings, 1:1 coaching sessions, and continuous learning opportunities • Follow department and organizational policies and procedures

🎯 Requirements

• BS/BA in science, statistics, or a related field required, including Biostatistics, Data Science, Economics, or Computer Science • Experience with Tableau, research databases (e.g., RAVE, Medidata), and Clinical Trial Management Systems strongly preferred • Prior experience with or exposure to Clinical Trial Management Systems (e.g., Clinical Conductor Enterprise [CCE], RealTime-CTMS) or clinical databases (e.g., EDC, Medidata RAVE) • Intermediate to advanced proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, data sorting/filtering, and formatting • Proficiency in Microsoft Office 365 Suite • Exposure to data analytics platforms, including Power BI and/or R • High attention to detail and strong analytical and problem-solving skills • Ability to identify patterns, data errors, and numerical inconsistencies • Ability to manage multiple projects, meet deadlines, and adjust priorities in an evolving work environment • Ability to work effectively in remote and team-oriented environments • Strong analytical, organizational, and communication skills • Travel required, less than 10% • Ability to handle confidential information and issues using discretion and judgment

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s StarLearning platform • Competitive total rewards package • Healthcare coverage