Manager, Clinical Stewardship Operations – RN

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Establish and maintain relationships with stakeholders, executives and clinical leaders across enterprise clients, including health plans, health systems and PBMs • Serve as the clinical subject matter expert for stewardship within Client Operations & Partnerships • Develop understanding of Twin Health programs, stewardship mechanics, onboarding, program management and clinical operations • Implement stewardship programs end-to-end across a portfolio of Twin clients • Lead discovery sessions to understand client clinical priorities, formulary and prescriber landscape, and goals • Provide consultative recommendations to improve program results, member and provider engagement, and client satisfaction • Oversee configuration, testing and validation of client-specific program logic • Coordinate internal resources and third-party vendors for project execution • Analyze client data before and after launch to provide actionable clinical and operational insights • Manage multiple complex stewardship implementations, project plans, cross-functional teams, timelines and launch readiness • Manage client stakeholders, meetings, alignment, risks and escalations • Operationalize data access and file management with technical leads and third parties • Prepare client-facing presentations, reports, status updates and post-launch insights • Build implementation work plans, templates, playbooks and cross-functional SOPs • Prepare, execute and participate in client special events • Mobilize internal teams to resolve client issues and escalations • Partner with Business Development and Client Growth on stewardship scoping, solutioning and sales opportunities • Collaborate with Clinical Delivery, Product, Marketing, Engineering, Billing Operations and Executive teams • Recommend internal process improvements and drive implementation consistency • Drive internal alignment and successful launches

🎯 Requirements

• Registered Nurse (RN) required; BSN preferred • 5+ years of combined clinical and non-clinical experience, including onboarding, program management and client-facing work • Experience in a health plan, PBM, health system, digital health or care management setting • Experience with health benefits, health and wellness, health plans or health systems • Ability to communicate and work across client organizations on tactical and strategic issues • Ability to engage with senior executives and execution teams • Exceptionally strong project management skills • Strong organization and attention to detail • Ability to balance thoughtful planning with timely execution • Ability to manage conflicting priorities and thrive in a fast-paced environment under time constraints • Proficiency with Google applications and PM tools such as Monday.com and MS Project • Experience working with technical and data teams on data exchange, file specifications, encryption, transmission and testing • Applicants must be authorized to work for any employer in the U.S. • PMP or similar certification preferred • Prior people management experience preferred • Background in medication management preferred • Experience with GLP-1 therapies preferred • Experience with chronic disease or metabolic care preferred

🏖️ Benefits

• Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for you • 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • Remote work flexibility • Competitive compensation package • Global team