Regional Operations Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $104k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Lead operational execution of new models of care for chronic kidney disease Medicare Advantage patients • Oversee achievement of quality and performance measures, including STARs metrics for hypertension and diabetes control, medication adherence, nephrologist visits, and optimal starts • Lead a team of IKC RNs who case manage dialysis and CKD patients • Manage two supervisors and support non-clinical IKC care coordinators • Support RN hiring and oversee onboarding of new RNs • Provide ongoing clinical guidance and training to RNs • Serve as a key leader of clinical and operational strategy with senior and clinical/operations leadership • Manage Disease Management programs in the designated market or geography • Review and analyze data to drive patient care outcomes • Build and manage effective relationships with internal and external clients • Support reporting Regional Operations Supervisors • Provide leadership to direct reports • Manage teammate employment and HR activities, including payroll, PTO, hiring, onboarding, professional development, performance management, and disciplinary actions • Ensure compliance with applicable regulations and DaVita policies • Monitor risk management and quality assurance compliance • Achieve quality and metric goals in Integrated Kidney Care programs • Coordinate activities with the DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses, and others • Evaluate processes for cost effectiveness and reduced operational expenses • Implement initiatives and analyze their impact on outcome expectations • Create and submit reports and analyses of teammate performance • Travel within the market and occasionally outside the market

🎯 Requirements

• Minimum of 5+ years’ management experience leading and managing teams required • Demonstrated experience managing to data driven outcomes and process improvement required • Primary Care and value based care experience required • Strong communication on medical management, operational, and business-related issues • Current CPR certification required • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required • Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required • Willingness and capability to lead remotely from a home office • Ability to travel as needed, including within the market and occasionally outside the market • Ability to reside in MDT/PDT/CDT timezones

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning • Competitive total rewards package • Healthcare coverage