Integration Support Analyst

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🔥 1 hour ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform from Ceridian. Dayforce provides payroll, workforce management, time and attendance, benefits administration, talent management, and other HR tools in a single SaaS platform designed for business customers, particularly mid-market and enterprise organizations.

📋 Description

• Provide primary PROD support resource for all Managed EDI & Integration processes • Provide support for CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite & Related Server Products. Also supports WebServices/API Integrations using related applications. • Collaborate with Internal Teams and External Customers to investigate/examine needs, issues, and concerns about current and future integration and interrelated warehouse processes. • Become an Operational Subject Matter Expert on Barrett Integration Documentation & Support Processes • In conjunction with Information Technology management, manages systemic improvements as they occur. • Develop and maintain proper documentation of systems configuration and changes. • Participate in other IT and IT Support projects as required. • Performs other duties as assigned.

🎯 Requirements

• Bachelor's degree in Business Management, Supply Chain, IT, or related field; equivalent work experience and technical training considered. • 3+ years in Integration, EDI, or technical application/production support; logistics experience preferred. • Knowledge of electronic interfacing methods (EDI, XML, Flat File) and transport protocols (VAN, AS2, FTP); strong SQL skills with Oracle platform preferred. • Direct experience supporting a WMS package or Tier 1 ERP with advanced WMS module. • Experience in a regulated or complex supply chain industry (Retail, Grocery, Medical, Automotive, etc.). • Hands-on knowledge of supply chain technologies and standards including UPC/GTINs, GS1/UCC128 labeling, and VICS Bills of Lading. • Proficient in Microsoft Office suite (Outlook, Excel, PowerPoint, Word). • Strong verbal and written communication skills in English, including basic mathematical proficiency across all units of measure. • High interpersonal effectiveness with the ability to work under pressure, problem-solve across business processes, and present analytical findings in a clear, compelling manner. • Proven ability to manage competing priorities, complex situations, and tight deadlines with strong organizational skills and attention to detail.