Experience Strategist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DecisionPoint Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Translate MC&FP objectives into experience principles, user journeys, and service models • Align experiences across channels, platforms, programs, and campaigns • Partner with Outreach and Engagement leadership and Product Owners • Lead experience strategy for Special Projects and enterprise initiatives • Define experience success criteria and measurement approaches • Ensure experience strategies are operationalized across teams and platforms • Facilitate workshops and working sessions to align stakeholders around experience goals • Collaborate with UX, content, analytics, and platform teams to drive cohesive execution • Provide guidance on prioritization and sequencing of experience improvements • Support development of experience strategy documentation, roadmaps, and artifacts • Identify gaps, risks, and opportunities across end-to-end experiences • Support continuous improvement of experience strategy methodologies

🎯 Requirements

• Candidate must possess a Tier 2 Moderate Risk Public Trust from any federal agency • Bachelor’s degree in Communications, Marketing, Design, or a related field • Minimum of 10 years of experience leading experience strategy, service design, or customer experience initiatives • Demonstrated experience developing experience principles, journeys, and service models • Experience aligning experiences across multiple channels and platforms • Expertise in experience strategy and service design methodologies • Ability to define experience metrics and success criteria • Strong facilitation and stakeholder alignment skills • Ability to translate strategy into actionable execution guidance • Strong strategic and systems thinking skills • Excellent written and verbal communication abilities • Ability to lead cross functional collaboration • Strong facilitation and workshop leadership skills • Ability to manage complex, multi channel experience ecosystems • Strong organizational and prioritization skills