Technical Product Experience Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 25%

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Logo of DecisionPoint Corporation

DecisionPoint Corporation

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Serve as a product management and technical integration resource within the Service Design & Experience team • Translate experience strategy, design intent, user research, journey maps, service-design findings, analytics, stakeholder requirements, and strategic objectives into product requirements, capabilities, user stories, acceptance criteria, and measurable experience outcomes • Bridge experience, research, content, and engagement activities with product, application development, architecture, data, CMS, API, DevSecOps, QA/testing, and other technical capabilities • Support product visioning and develop and maintain experience-oriented product roadmaps • Refine and prioritize feature and enhancement backlogs while maintaining traceability to user needs and intended experience outcomes • Participate in Agile planning, backlog refinement, sprint planning, design reviews, demonstrations, release planning, and retrospectives • Establish and document experience acceptance criteria addressing usability, accessibility, responsive behavior, interaction design, content experience, and design standards • Translate prototypes, user flows, information architecture, interaction models, and design artifacts into implementation-ready requirements • Evaluate technical feasibility, system dependencies, integration considerations, and implementation constraints • Identify and communicate tradeoffs among user needs, business and mission requirements, accessibility, technical feasibility, security and privacy, delivery constraints, and experience outcomes • Support design-to-engineering handoffs and maintain traceability between designs, requirements, implementation decisions, and delivered functionality • Participate in product demonstrations and design acceptance reviews • Ensure Section 508 and WCAG requirements are incorporated throughout planning, design, development, testing, and release • Collaborate with usability and QA/test teams to validate functionality, experience quality, accessibility, and conformance • Use user feedback, usability findings, analytics, digital performance measures, and customer-support insights to identify optimization opportunities • Maintain product and experience documentation for decision-making, requirements traceability, knowledge transfer, and continuity • Provide the Strategic Design and Experience Lead with assessments of product status, experience risks, unresolved decisions, and issues requiring direction

🎯 Requirements

• Active Secret clearance or higher • Bachelor’s degree in Graphic Design, Visual Communications, Digital Arts, or a related field • Minimum of 5 years of experience supporting digital product management, product design, UX, service design, or digital experience initiatives • Experience translating user and business needs into requirements for technical delivery • Experience applying Section 508 and WCAG standards to digital experiences • Experience integrating accessibility early in design and development workflows • Expertise in Section 508 and WCAG accessibility standards • Knowledge of inclusive and accessible design methodologies • Ability to evaluate designs, interfaces, and content for accessibility • Strong documentation and guidance development skills • Experience working directly with software development, engineering, architecture, QA/testing, or DevSecOps teams in Agile or iterative digital delivery environments • Required Section 508 or WCAG certification • Strong advocacy for inclusive and accessible design • Excellent written and verbal communication abilities • Attention to detail and compliance accuracy • Ability to collaborate across design and development teams • Ability to identify accessibility risks early and proactively • Strong organizational and documentation skills

🏖️ Benefits

• Regular full-time employment • Fully remote work

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