Senior Manager, Retail Training & Communications – Global

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +19 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $122.3k - $165k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

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Deckers Brands

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

🏭 Manufacturing

📦 Logistics

👗 Fashion

Manufacturing • Logistics • Fashion

Deckers Brands is a global leader in designing, marketing, and distributing innovative footwear, apparel, and accessories. Known for its high-quality products and trendsetting designs, Deckers Brands encompasses a portfolio of well-known brands that appeal to diverse consumer segments worldwide.

📋 Description

• Own the global retail learning vision, multi-year roadmap, and operating model for UGG and HOKA • Partner with cross-functional teams to convert business needs into learning outcomes • Identify capability gaps and prioritize solutions using learner feedback, performance data, and business insights • Design learning across service, product, selling, operations, leadership, onboarding, and strategic transformation initiatives • Create mobile-first journeys using micro-learning, short-form video, scenario practice, peer learning, live facilitation, and performance support • Develop reusable standards, templates, toolkits, and workflows for rapid content creation • Test emerging learning methods, technologies, and content formats • Apply AI to accelerate development, personalize learning, and improve translation and localization • Manage learning technology and vendor partnerships, including LMS and content-creation tools • Own the global content calendar, intake and prioritization process, governance standards, and content lifecycle • Measure effectiveness through participation, completion, knowledge, confidence, behavior, adoption, employee feedback, consumer outcomes, and business KPIs • Provide targeted support for retail executive presentations, talking points, scripts, and updates

🎯 Requirements

• Bachelor’s degree or equivalent experience • 7+ years of progressive experience in learning and development, instructional design, retail training, or learning innovation • Experience in a global or highly matrixed organization • Success building enterprise learning strategies and translating business priorities into scalable, measurable frontline learning experiences • Experience creating micro-learning, mobile-first content, short-form video, scenario-based learning, digital performance support, and visual presentations • Experience with AI-enabled tools, rapid-authoring, video-editing, animation, digital content platforms, and LMS or learning experience platforms • Skills in learning strategy, performance consulting, adult learning, instructional design, behavior change, facilitation, and blended learning • Strong stakeholder influence across brands, functions, regions, cultures, and languages without direct authority • Team leadership and talent development • Strong written and spoken English • Curiosity, creativity, judgment, and effectiveness in a fast-paced remote global environment • Retail experience strongly preferred • Experience with global localization and accessibility is a plus

🏖️ Benefits

• Competitive pay and bonuses • Financial planning and wellbeing programs • Income protection, expense payment, and future investment plans • Time-away-from-work plans • Generous discounts • Community-based programs • Extensive personal and professional development opportunities and support • Comprehensive health and wellness programs and offerings