Associate Director, Strategic Communications, Organizational Engagement

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🔥 0 minutes ago

🏖️ New Jersey, Pennsylvania – Remote

🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

💵 $142.4k - $224.1k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Shape and execute strategic communications for GCTO’s global workforce of over 10,000 employees • Serve as strategic communications advisor and partner to GCTO leadership and the SVP • Develop and implement enterprise-wide communication, engagement, and change-management strategies • Develop and maintain GCTO’s communications framework, toolkit, channels, and branding consistency • Plan and support major GCTO events, town halls, leadership messaging, and large meetings • Draft and refine executive communications, internal messaging, presentation materials, and narratives • Lead employee engagement initiatives including surveys, listening strategies, and action planning • Analyze feedback, campaign, and channel data and translate findings into recommendations • Measure communication and engagement effectiveness and recommend improvements • Collaborate with leadership, project management offices, GCD, and cross-functional teams on special initiatives • Manage vendor relationships and deliverables • Support change initiatives by aligning training, communications, and leadership messaging • Translate complex scientific, technical, and business concepts into clear narratives for stakeholder audiences

🎯 Requirements

• Bachelor’s degree with a minimum of 8 years of experience in pharmaceutical, biotech, clinical trial operations, operations, or a relevant field; OR advanced degree with a minimum of 4 years of relevant experience • Minimum of 3 years overseeing communication planning in a global, matrixed organization • Ability to translate technical and scientific subject matter into clear narratives • Advanced SharePoint Online administration and page design skills • Experience governing content hubs and basic HTML/UX knowledge • Experience with enterprise communications tools, including email/newsletter platforms, survey tools, and asset libraries • Experience creating and governing templates • Ability to interpret campaign and channel analytics and compile metrics into simple dashboards • Knowledge of internal communications controls, including privacy, accessibility, records retention, and brand/tone standards • Experience applying project management tools and methods • Advanced knowledge of responsible AI use in communications with human oversight • Working proficiency with enterprise-approved digital, data, and AI tools • Must hold GCTO Elevate – Beginner certification within the first 6 months and progress annually to the role-appropriate tier • Exceptional communication skills across executive, organizational, geographic, and functional stakeholders • Experience coordinating and coaching content authors for clarity, quality, tone, and compliance • Experience coordinating teams, partnering across the organization, leading decision-making, and delivering results without positional or program authority • No visa sponsorship • 10% travel required

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement