Senior Forward Deployed Engineer, Strategic Accounts

🔥 12 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $197k - $246k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Deepgram

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $47M Series B on 2022-11

Consulting • Healthcare • Logistics

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Embed with customer engineering teams as a trusted technical peer • Lead technical discovery and solutioning for prospects and customers • Own end-to-end technical implementation of Deepgram’s voice AI platform from scoping and architecture through go-live and optimization • Adapt and configure the platform for menu structures, ordering flows, POS integrations, edge cases, and operational requirements • Monitor, troubleshoot, and resolve technical issues in live deployments • Serve as an escalation point for complex technical issues • Codify deployment patterns into tools, playbooks, reference architectures, and reusable building blocks • Translate deployment challenges into actionable requirements for product and engineering teams • Partner with Sales, Product, Engineering, customer engineering teams, and business leaders • Identify patterns across deployments and build systems that enable faster, more reliable deployment across restaurant fleets

🎯 Requirements

• Excellent software engineering skills • Comfort working across APIs, SDKs, webhooks, cloud infrastructure, and customer tech stacks • Use of AI coding tools to move fast and multiply output • Deep commitment to customers’ technical success • Ability to learn fast, adapt quickly, and stay effective in ambiguity • Ability to build credibility with technical and non-technical stakeholders • Calm under pressure and relentlessly reliable • Experience with voice AI, speech-to-text, NLP, or conversational AI systems • Previous early-stage startup or founder-led environment experience • Previous experience embedded within a large enterprise customer’s product deployment

🏖️ Benefits

• Equity • Bonus • 10% Annual Bonus • Occasional travel to meet with customers, support sales engagements, and participate in key onsite interactions