Forward Deployment Engineer, Reporting

Job not on LinkedIn

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $125k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 20%

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DeepHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $225k Grant on 2019-08

Healthcare • Consulting • Logistics

DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.

📋 Description

• Own technical solution design and configuration of Reporting Pro for assigned customers • Map reporting workflows to configuration, including report templates, macros, structured reporting, speech recognition, sign-off and addendum rules, critical results and user roles • Lead technical discovery with customers and implementation teams covering workflows, legacy systems, HL7 order/result flows, report distribution, networking and security • Build and validate report templates and structured reporting content with radiologists • Plan migration of templates and macros from legacy reporting systems through cutover • Train and coach implementation teams and customer reporting administrators • Publish configuration standards, template libraries and deployment playbooks • Serve as customer-facing technical lead during go-lives, hypercare and escalations • Provide L3 implementation support for Reporting Pro issues, including report delivery failures, root-cause analysis and resolution with engineering • Convert recurring customer needs into standardized workflows and product requirements • Triage, document and track reproducible engineering defects and close the loop with customers • Monitor service health with observability tools, participate in incident response and drive reliability improvements • Own the AI adoption strategy for Reporting Pro and define requirements, customer impact and success criteria • Configure, deploy and support AI-enabled reporting workflows as released • Coordinate rollout, site readiness and customer adoption with Technical Delivery and Product teams • Validate releases and hotfixes against representative customer configurations

🎯 Requirements

• Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or a related field, or an equivalent combination of education and experience (required) • 8+ years of overall experience in healthcare IT, medical imaging or clinical systems (required) • 5+ years in a customer-facing technical role for radiology reporting systems such as PowerScribe, Fluency or similar (required) • Working knowledge of HL7 v2, including ADT, ORM and ORU flows (required) • Hands-on configuration of report templates, macros, structured reporting and speech recognition, including at least one reporting system go-live or migration (required) • Strong understanding of radiology clinical workflow, including RIS, worklists, reading, dictation, sign-off and critical results communication (required) • Working knowledge of cloud-hosted applications, storage, networking and SSO/authentication (required) • Ability to communicate technical decisions to radiologists, IT leaders and executives, including in escalated situations (required) • Imaging informatics or clinical credential such as CIIP, PARCA or ARRT(R) (preferred) • Experience with AI-assisted or LLM-based report generation in radiology and working knowledge of DICOM and PACS integration (preferred) • Experience in a regulated medical device environment, including FDA 21 CFR 820, ISO 13485 and IEC 62304 • Microsoft Office experience • Ability to follow data privacy, compliance, safety and confidentiality standards • Ability to travel domestically and internationally up to 25%

🏖️ Benefits

• Remote work in the United States • Domestic/international travel up to 25%