Forward Deployment Engineer, Reporting

Job not on LinkedIn

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $125k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 20%

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DeepHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $225k Grant on 2019-08

Healthcare • Consulting • Logistics

DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.

📋 Description

• Own technical solution design and Reporting Pro configuration for assigned customers • Map reporting workflows to configuration, including report templates, macros, structured reporting, speech recognition, sign-off and addendum rules, critical results and user roles • Lead technical discovery with customers and implementation teams • Assess legacy reporting systems, HL7 order/result flows, report distribution to RIS and EHR, and network/security requirements • Build and validate report templates and structured reporting content with radiologists • Plan migration of templates and macros from legacy reporting systems through cutover • Train and coach implementation teams and customer reporting administrators • Publish configuration standards, template libraries and deployment playbooks • Serve as customer-facing technical lead during go-lives, hypercare and escalations • Provide L3 implementation support for Reporting Pro issues, including report delivery failures and root-cause analysis • Convert recurring customer needs into standardized workflows and product requirements • Triage, document and track reproducible engineering defects through resolution • Monitor service health, participate in incident response and drive reliability improvements • Own the AI adoption strategy for Reporting Pro and define requirements, customer impact and success criteria • Configure, deploy and support AI-enabled reporting workflows, including AI report drafting using priors and clinical data • Coordinate rollout, site readiness and customer adoption with Technical Delivery and Product teams • Validate releases and hotfixes against representative customer configurations before and after deployment • Collaborate with Forward Deployment Engineering, Technical Delivery, Product, Service and Solution Delivery teams

🎯 Requirements

• Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or a related field, or an equivalent combination of education and experience (required) • 8+ years of overall experience in healthcare IT, medical imaging or clinical systems • 5+ years in a customer-facing technical role for radiology reporting systems such as PowerScribe, Fluency or similar • Working knowledge of HL7 v2, including ADT, ORM and ORU flows • Hands-on configuration of report templates, macros, structured reporting and speech recognition • At least one reporting system go-live or migration • Strong understanding of radiology clinical workflow, including RIS, worklists, reading, dictation, sign-off and critical results communication • Working knowledge of cloud-hosted applications, storage, networking and SSO/authentication • Ability to communicate technical decisions to radiologists, IT leaders and executives, including in escalated situations • Microsoft Office experience • Imaging informatics or clinical credential such as CIIP, PARCA or ARRT(R) preferred • Experience with AI-assisted or LLM-based report generation in radiology preferred • Working knowledge of DICOM and PACS integration preferred • Experience in a regulated medical device environment, including FDA 21 CFR 820, ISO 13485 and IEC 62304 • Follow data privacy, compliance, safety and confidentiality standards • Must follow applicable employment laws, DeepHealth policies and procedures • Must work regularly as scheduled and maintain satisfactory attendance

🏖️ Benefits

• Remote work in the United States • Domestic/international travel up to 25%