Senior Clinical Application Specialist

🕒 September 16

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $115k - $125k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 34%

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DeepHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $225k Grant on 2019-08

Healthcare • Consulting • Logistics

DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.

📋 Description

• Conduct pre- and post-implementation workflow assessments in radiology departments • Identify operational challenges, diagnostic delays, and opportunities to improve clinical and operational efficiency • Develop and document clinical workflow strategies supporting adoption and optimization of PACS, RIS, and clinical reporting solutions • Act as a clinical subject matter expert during customer engagements • Guide radiologists, clinicians, department directors, and clinical administrators through change management • Lead clinical training for radiologists, technologists, and clinical administrators • Partner with implementation and technical teams to align product configurations with facility workflows, protocols, and user preferences • Serve as the primary clinical workflow resource for complex implementations from kick-off through go-live, hypercare, and post-implementation support • Maintain workflow assessments, future-state workflow designs, and training plans in project or ticketing systems • Contribute to continuous improvement of Service and Delivery clinical workflow methods, support processes, and knowledge base • Support key customers with updates and guidance to sustain adoption and positive clinical relationships

🎯 Requirements

• Bachelor's degree in Business Administration, Nursing, Healthcare, or a related field, or equivalent practical experience including a clinical or radiology background (required) • 5+ years of experience in radiology and diagnostic imaging environments, including clinical consulting, workflow optimization, and customer-facing support for healthcare technology or medical imaging solutions (required) • ARRT certification in Radiologic Technology and completion of an accredited radiologic sciences program (required) • Deep clinical and technical understanding of radiology workflows, PACS, RIS, DICOM standards, and clinical reporting platforms (required) • Experience implementing medical imaging software or clinical decision-support systems (required) • Demonstrated ability to engage senior healthcare leaders on clinical workflow assessment, optimization, and adoption outcomes (required) • Proven experience guiding clinical teams through software transitions and workflow redesign (required) • Strong communication skills, including translating software capabilities into clinical language for radiologists and operational leaders (required) • Experience leading change management activities such as stakeholder engagement, workflow adoption, training, and communication planning (required) • Experience supporting complex, enterprise-level healthcare sales cycles, clinical demonstrations, or pre-sales workflow discovery (preferred) • Must follow applicable laws, DeepHealth policies, data privacy, compliance, safety, and confidentiality standards • Must be available for regular scheduled work and maintain satisfactory attendance

🏖️ Benefits

• Occasional travel may be required • Remote work arrangement

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