Mission Director – Autonomous and Unmanned Systems

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Defense Unicorns

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🎖️ Defense

💰 Seed Round on 2022-10

Consulting • Logistics • Defense

Defense Unicorns is a cutting-edge technology company focused on transforming the way the U. S. Department of Defense (DoD) procures and deploys mission-critical software capabilities. Through its Airgap App Store and Unicorn Delivery Service (UDS), Defense Unicorns offers a centralized marketplace of trusted, pre-approved applications designed for rapid, secure, and compliant deployments in the most secure and complex DoD environments. The company emphasizes speed and reliability in software delivery, catering to various missions across domains such as Army, Navy, Air Force, and Space Force. Defense Unicorns meets the unique challenges of DevSecOps for defense systems, ensuring operational adaptability and security in mission-critical software deployments.

📋 Description

• Ensure customer retention, satisfaction, long-term success, and account expansion for the Autonomous and Unmanned Systems domain • Build and maintain relationships with mission heroes and align with mission outcomes • Maintain revenue retention by addressing customer needs, resolving issues, and sustaining engagement • Guide prototype development and adoption toward customers’ operational capability goals • Ensure positive onboarding and expedited time-to-value for new customers • Promote adoption of Defense Unicorns’ products and solutions • Facilitate retrospectives after time-to-value achievement and capture lessons learned • Serve as a trusted advisor and advocate for solutions supporting immediate and long-term goals • Provide customer updates on feedback, features, and product benefits • Identify account expansion and cross-selling opportunities and modify contracts as needed • Scope flexible contracts focused on license expansion • Translate capability gaps into product development milestones • Relay customer feedback to Product and advocate for domain-specific enhancements • Track and report retention, hero health, time-to-value, adoption, and churn KPIs • Conduct quarterly business reviews and champion customer needs across internal teams • Balance time-to-value and gross profit margins to support contract stickiness and renewal

🎯 Requirements

• Role focused on the Autonomous and Unmanned Systems Domain within the Federal Business Unit • Ability to manage senior Department of War leaders and experienced warfighter relationships • Ability to drive customer retention, satisfaction, adoption, and account expansion • Ability to guide prototype development toward operational capability goals • Ability to translate capability gaps into product development milestones • Ability to track and report retention, hero health, time-to-value, adoption, and churn KPIs • Ability to conduct quarterly business reviews and customer retrospectives • Ability to scope and modify contracts to support expansion and flexible licensing • Ability to travel 4–12 times per year • Alignment with Defense Unicorns’ mission-driven, secure software environment

🏖️ Benefits

• Medical/Dental/Vision • Premiums are 100% Company Paid • Health Savings Account • Life Insurance • Disability Insurance • 401k Retirement Plan • Company Stock Options • Home Office Budget • Flexible Time Off (FTO) • Federal Holidays • One week for Thanksgiving • Two weeks for Christmas and New Year’s • Paid Parental Leave • Reimbursement for approved trainings/subscriptions • Conferences (travel, lodging, and fees)