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Business Operations Support

Job not on LinkedIn

🔥 9 hours ago

🌲 North Carolina – Remote

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đź’µ $19 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

⚙️ Business Operations

đź‘» Ghost score 0%

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Logo of Delegate Solutions

Delegate Solutions

1 - 10 employees

Founded 2014

đź’Ľ Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Delegate Solutions is a consultancy that helps organizations manage change, develop leaders, and maximize employee potential through tailored consulting, change-management programs, training (including online courses and one-to-one coaching), assessments and corporate wellbeing initiatives. They diagnose organizational needs, design action plans focused on people and results, and deliver leadership development and talent programs to improve engagement, performance and sustainable economic outcomes.

đź“‹ Description

• Manage client relationships through proactive phone and email communication • Provide one-on-one coaching to CLA clients on program uploads and delivery methods • Respond to initial airtime inquiries and onboard new clients • Manage CLA contracts, amendments, billing operations, and credit card processing • Maintain QuickBooks accuracy and perform timely financial data entry • Conduct initial collection efforts and support accounts receivable, reconciliation, and financial forecasting • Provide Master Control reporting to support client invoicing • Review and confirm electronic program guide accuracy • Help develop and implement department processes, procedures, and training materials • Recommend best practices • Administer leased access channels and support smooth cross-team operations • Participate in CLA business decisions, providing insight on scheduling and program delivery issues • Perform other related duties as assigned

🎯 Requirements

• Strong attention to detail • Excellent communication skills • Deep technical and scheduling expertise • Ability to collaborate effectively with Master Control/TechOps, Finance, and internal CLA teams • Exercise independent judgment and discretion in significant operational matters • Maintain regular, punctual attendance • Must be authorized to work in the United States • Primary work location must be within the United States

🏖️ Benefits

• PTO • 401(k) • Short-Term Disability • Long-Term Disability • Supplemental Life Insurance • 100% Work From Home

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