Onboarding Manager

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $66.9k - $83.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Delinea

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2021-03

Cybersecurity • SaaS • Enterprise

Delinea is a cybersecurity company that provides privileged access management (PAM) and identity security software. The Delinea Platform (powered by Iris AI) continuously discovers and inventories human, machine, and AI identities across cloud, on-premise, hybrid, and SaaS environments; vaults, rotates, and governs credentials; enforces just-in-time and zero standing privilege; performs identity posture and threat analysis; and provides real-time, policy-based runtime authorization and auditing for privileged access and AI agents.

📋 Description

• Manage multiple customer onboarding and implementation projects from post-sale handoff through go-live and completion • Lead kickoff meetings, recurring customer check-ins, product training sessions, and implementation status calls • Cover Fastpath Assure capabilities including SoD rule configuration, access risk analysis, user access reviews, and audit reporting • Develop onboarding plans, timelines, milestones, and success criteria based on customer objectives, applications, and technical requirements • Serve as the primary customer contact throughout implementation • Partner with Sales, Professional Services, Customer Success, Support, Product, and Engineering for coordinated delivery • Identify implementation risks, roadblocks, dependencies, connectivity issues, ruleset customization needs, and data access issues • Educate customers on Fastpath Assure functionality, workflows, and best practices • Track onboarding progress, customer engagement, implementation health, and time-to-value metrics • Advocate internally for customer needs and provide product and process feedback • Refine onboarding processes and playbooks to improve efficiency, scalability, satisfaction, and adoption • Transition customers into their long-term Customer Success relationship

🎯 Requirements

• 3+ years of experience in customer onboarding, implementation, or project management • Experience in a SaaS, security, or compliance software environment ideally • Knowledge of GRC concepts, including segregation of duties, access certifications, or IT general controls preferred • Experience with Fastpath Assure or similar access governance tools is a plus • Familiarity with Microsoft Dynamics 365, Oracle, SAP, NetSuite, Sage Intacct, and Workday • Strong project management skills • Excellent verbal and written communication skills • Ability to translate technical configuration work into business outcomes • Ability to work cross-functionally across Sales, Professional Services, Customer Success, Support, Product, and Engineering • PMP, CAPM, or similar project management certification is a plus but not required • Bachelor's degree in Business, Information Systems, Accounting, or related field, or equivalent practical experience • Successful completion of a comprehensive criminal background check • Verification of education and employment upon conditional offer

🏖️ Benefits

• Meaningful bonus program • Healthcare insurance • Pension/retirement matching • Comprehensive life insurance • Employee assistance program • Time off plans • Paid company holidays • Career progression • Culture of innovation • Remote work arrangement