Lead People Relations Consultant, Labor Relations

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🕒 June 1

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Delta Dental Institute

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

Healthcare • Non-profit • Wellness

Delta Dental Institute is dedicated to advancing oral health for all Americans in partnership with Delta Dental companies and dedicated partners across the country. With expertise rooted in Delta Dental's rich history of oral health leadership, they engage in and support oral health research, community outreach, and advocacy, striving to ensure all Americans can have the healthy smile they deserve and live their healthiest lives.

📋 Description

• Lead the most complex and sensitive labor relations matters end-to-end, including collective bargaining agreement interpretation, grievance escalation, represented employee issues, labor-management concerns, and workplace disputes • Lead labor relations strategy and execution for assigned bargaining relationships, including collective bargaining preparation, meet and confer processes, contract administration, negotiation support, issue analysis, and stakeholder alignment • Serve as the primary escalation point for the Labor Relations team, providing direction, consultation, and quality oversight • Lead, coach, and develop Labor Relations team members • Provide strategic consultation to senior leaders and HR partners on bargaining agreement interpretation, grievance handling, represented-employee performance and conduct matters, dispute resolution, and labor-related workforce decisions • Partner with Legal on arbitration, administrative charges, mediation, pre-litigation issues, documentation, and witness readiness • Perform internal and external trend analysis, identify systemic issues, and recommend interventions • Serve as a senior subject matter expert in labor relations, employee relations, employment practices, HR policies and procedures, and employment law concepts • Design and facilitate scenario-based leader training and guidance materials

🎯 Requirements

• 8–12+ years of progressive employee and labor relations experience, including direct union interface and complex case leadership • Bachelor's degree; equivalent experience may be considered in lieu of degree • Experience supporting negotiations, contract administration, and grievance/arbitration preparation • Experience designing enterprise standards, playbooks, and leader capability programs • Expert knowledge of NLRA fundamentals, labor-management relationship strategy, grievance processes, arbitration readiness, and bargaining preparation • People leadership capability, including coaching, work direction, case review, performance feedback, capability building, and team development • Understanding of employment risk concepts including EEO, retaliation, wage and hour, and leave frameworks • Executive-level consultation skills, including communication, negotiation, stakeholder management, and conflict navigation • Advanced investigation capability, including planning, interviewing, credibility assessment, evidence analysis, and defensible documentation • Operational rigor in prioritization, case governance, standard work, and repeatable systems and playbooks • Ability to use data and insights to identify systemic drivers, recommend interventions, and measure outcomes • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration tools (Teams); comfort with HR case management systems • Strong interpersonal, mediation, and consultation skills, with ability to handle difficult situations tactfully • Ability to prioritize and manage multiple projects in a fast-paced environment • Ability to work across teams and organizational levels in ambiguous circumstances • High discretion, confidentiality, mature judgment, and professional integrity • SHRM-CP or PHR certification preferred • Proof of eligibility to work in the United States • Delta Dental will not sponsor applicants for work visas

🏖️ Benefits

• Competitive base and incentive pay • 401(k) with robust matching and non-matching contributions • Rich medical & pharmacy benefits • 100% employer-paid dental and vision benefits • Holistic wellbeing program with deep financial incentives • Generous paid time off plus 12 paid holidays and your birthday off • Career development • Tuition reimbursement • Recognition program • Adoption assistance • Fertility treatment • Child, elder & pet care assistance • Social responsibility and volunteer opportunities • Employee discount program