Implementation Specialist II

🕒 May 11

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Deluxe

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1915

💳 Fintech

🛍️ eCommerce

🏦 Banking

Fintech • eCommerce • Banking

Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.

📋 Description

• Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. • Prepare implementation status reports for project managers, clients, and as required, internal management. • Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours. • Assist on larger more complex projects that require more than one resource. • Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation. • Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product. • Document defects and resolution approach. • Work collaboratively with other team members to resolve issues. • The document, communicate status and help escalate issues internally.

🎯 Requirements

• Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience. • Experience with Microsoft Office suite and windows-based operating systems/networks. • Experience implementing or support software solutions. • 2 years in banking and/or payment processing is preferred. • Treasury Management ECM Workflow OnBase Implementation/Workflow experience • Must be 18 years of age or older.

🏖️ Benefits

• 401K • PTO • Medical • Dental • Flexible time off • Volunteer time off • Paid maternity/paternity leave • Tuition reimbursement • Pet bereavement