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Franchise Business Consultant

🕒 September 15

🏄 California – Remote

infoinfo

💵 $100k - $137.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on DENNYS's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on DENNYS's site. Checked 2 hours ago.

Logo of DENNYS

DENNYS

- employees

🍽️ Food & Beverage

🏨 Hospitality

🛍️ eCommerce

Food & Beverage • Hospitality • eCommerce

DENNYS is an American casual-dining restaurant chain and franchisor known for its diner-style menu of breakfast, burgers, sandwiches and comfort foods served around the clock at many locations. The company operates both corporate and franchise restaurants, provides online ordering, a mobile app and a Denny's Rewards loyalty program, and emphasizes community, sustainability and employee programs through social responsibility initiatives.

📋 Description

• Serve as a key field partner to Denny’s franchisees, supporting approximately 90–100 restaurants and 10–12 franchisee relationships within the assigned market • Build trusted, productive relationships with franchisees and their leadership teams • Ask thoughtful, open-ended questions to understand challenges, uncover root causes, and help franchisees take ownership of solutions • Turn conversations into clear commitments, including what needs to happen, who owns it, and by when • Follow through on agreed-upon actions and address missed commitments directly and constructively • Use restaurant KPIs, financial results, guest feedback, and operational observations to guide business conversations • Help franchisees connect operational execution to traffic, profitability, guest experience, and long-term business health • Coach and influence through credibility, business insight, and relationships • Reinforce Denny’s brand standards and explain the rationale behind expectations and initiatives • Partner with franchisees on promotions, pricing strategies, CRM programs, technology rollouts, and other brand initiatives • Identify trends, risks, and opportunities across the market and bring field insights to Regional Operations and Support Center partners • Document key conversations and commitments and maintain follow-through from conversation through execution • Spend significant time inside restaurants and travel up to 90%, including overnight travel

🎯 Requirements

• Experienced restaurant or franchise operations leader • Multi-unit restaurant, hospitality, franchise operations, consulting, or comparable business experience • Demonstrated success building relationships and influencing business owners or operational leaders • Strong operational and financial acumen with the ability to translate performance data into action • Excellent written and verbal communication skills • Ability to navigate challenging conversations with confidence, professionalism, and good judgment • Associate’s or Bachelor’s degree preferred, or an equivalent combination of education and relevant experience • Food Safety Manager Certification or the ability to obtain certification as required • Bilingual capabilities are a plus • Valid driver’s license • Flexibility to work days, evenings, weekends, or holidays when business needs require • Comfort working in an active restaurant environment • Ability to travel up to 90%, including overnight travel

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