Director – Promotions and Loyalty Strategy

Job not on LinkedIn

🕒 September 21

🇺🇸 United States – Remote

💵 $113k - $145k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 30%

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dentsu Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Lead consulting engagement delivery with cross-functional teams across discovery, strategy, program design, user experience, business case, and road-mapping • Apply expertise in loyalty marketing, retention marketing, customer engagement, customer experience, customer strategy, and CRM to deliver client value • Define strategies that create customer-lifecycle engagement and sustainable emotional connections between consumers and brands • Use data and analytics to identify program opportunities, define the business case, and outline success measures • Build internal partnerships across creative, technology, data insights, and account management • Develop client relationships and influence key client decision-makers • Build and maintain loyalty-domain subject expertise, including trends, best practices, and thought leadership

🎯 Requirements

• 7+ years of experience in a strategic role at a management consulting firm, strategic marketing agency, or in marketing strategy / customer strategy leadership for a Fortune 500 company • Demonstrated experience and expertise in a combination of loyalty marketing, retention strategy, customer experience management, customer engagement, customer strategy, and CRM • Strategic thinker able to derive and synthesize insights to provide comprehensive analysis and actionable recommendations for impactful client-facing deliverables • Accomplished in combining creativity and critical analysis to storyline recommendations to marketing leaders • Well-developed PowerPoint skills to create compelling presentations with a strong narrative and effective communication skills to engage senior clients • Demonstrated analytical approach with strong quantitative skill set to derive data-driven recommendations, inform the financial business case, and evaluate program performance • Highly collaborative, with strong leadership ability • Proven growth mindset; eager and fast to learn, adept in taking on new challenges, and committed to enabling continuous improvement • Diligent, disciplined, and accountable; comfortable performing at a high level in a dynamic, sometimes ambiguous, deadline-driven environment

🏖️ Benefits

• Medical, vision, and dental insurance • Life insurance • Short-term and long-term disability insurance • 401k • Flexible paid time off • At least 15 paid holidays per year • Paid sick and safe leave • Paid parental leave

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