Senior Director – Financial Services Analytics

Job not on LinkedIn

🔥 3 minutes ago

💵 $143k - $224k / year

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

Where this job comes from

Posted on dentsu Austria's careers page ↗dentsu Austria's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of dentsu Austria

dentsu Austria

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Lead customer analytics and data science across financial services clients • Serve as primary analytics partner to senior executives and influence C-level decisions • Own data quality and governance standards for regulated accounts • Build multi-year analytics roadmaps aligned with client priorities • Turn customer, call center, and omnichannel data into executive-ready recommendations • Lead insight narratives for client business reviews • Set standards for segmentation, propensity, CLV, personalization, validation, and champion/challenger design • Shape next best action and decisioning strategy, including eligibility rules and business constraints • Oversee scalable data assets, models, and frameworks supporting decisioning • Set measurement and test-and-learn standards • Lead shared frameworks and documentation standards across accounts • Partner with marketing, data, engineering, and operations teams on ETL/ELT, data modeling, scalable data design, AI, unstructured data, and BI modernization • Lead, mentor, and develop analytics teams across onshore and offshore delivery • Shape proposals, pitches, and expansion opportunities • Report to the VP, Analytics, Financial Services

🎯 Requirements

• 15+ years in analytics, data science, or related fields • Experience leading modeling delivery across multiple clients or complex portfolios • Experience managing senior leaders and building high-performing teams • Executive presence and storytelling with C-level audiences • Track record advising senior marketing and customer executives in financial services • Working understanding of insurance customer economics and applicable regulation, such as state insurance rules • Clear point of view on customer analytics in regulated financial services, including incrementality, next best action, and AI • Deep understanding of customer lifecycle, acquisition and retention economics, and CLV • Experience with regulated, PII-heavy customer data, including GLBA, FCRA, TCPA, PCI DSS, privacy and consent • Customer and service analytics across call center and omnichannel interaction data • Working depth in propensity, ranking, and CLV modeling • Experience driving scalable solutions and frameworks across clients • Strong SQL and data modeling; familiarity with Python or R and ETL/ELT tools such as SSIS • Agency or consulting experience in complex, multi-workstream, fast-changing environments • Bachelor’s degree in a quantitative or business field • Ability to travel as account needs require

🏖️ Benefits

• Medical, vision, and dental insurance • Life insurance • Short-term and long-term disability insurance • 401k • Flexible paid time off • At least 15 paid holidays per year • Paid sick and safe leave • Paid parental leave • Applicable state and local employee leave benefits

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