
10,000+ employees
Founded 1948
🛒 Retail
⚽ Sports
🛍️ eCommerce
Retail • Sports • eCommerce
DICK'S Sporting Goods is the largest sporting goods retailer in the United States, offering a wide range of sporting equipment, apparel, and footwear. Committed to enriching communities through sports, DICK'S Sporting Goods also partners with major sports brands like UnderArmour, Patagonia, and Nike to provide high-quality products. The company is dedicated to inclusivity and sustainability, providing resources and support to help athletes and children participate in sports. Headquartered in Pittsburgh, DICK'S is at the forefront of innovative retail and fosters a people-first culture. The company also runs the DICK'S Sporting Goods Foundation, emphasizing the transformative power of sports.
🔥 13 hours ago
🇺🇸 United States – Remote
💵 $95.2k - $158.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
👻 Ghost score 0%
Improve your chances of getting an interview by checking your resume score before you apply.

10,000+ employees
Founded 1948
🛒 Retail
⚽ Sports
🛍️ eCommerce
Retail • Sports • eCommerce
DICK'S Sporting Goods is the largest sporting goods retailer in the United States, offering a wide range of sporting equipment, apparel, and footwear. Committed to enriching communities through sports, DICK'S Sporting Goods also partners with major sports brands like UnderArmour, Patagonia, and Nike to provide high-quality products. The company is dedicated to inclusivity and sustainability, providing resources and support to help athletes and children participate in sports. Headquartered in Pittsburgh, DICK'S is at the forefront of innovative retail and fosters a people-first culture. The company also runs the DICK'S Sporting Goods Foundation, emphasizing the transformative power of sports.
• Lead the development and maintenance of best-in-class solutions for the assigned product group • Ensure delivery, team talent management, and roadmapping • Develop data-driven analyses to identify opportunities to improve products and user experiences • Manage and deliver end-to-end digital programs and initiatives using agile and design-thinking principles • Develop digital training and leadership development programs • Conceptualize digital strategy and digital-enabled business change projects • Manage a portfolio of projects and report to senior colleagues • Develop quality assurance methods, tools, and programs • Contribute to or deliver budget plans • Detect, analyze, and remediate cybersecurity incidents and vulnerabilities • Communicate and implement team strategy and business plans • Identify development needs and provide training or coaching • Manage and report on team performance; set objectives and take corrective action • Manage programs of work using product management processes and protocols • Build partnerships, collaborate across teams, and develop talent
• Master's Degree or Equivalent Level Preferred • Over 6 years to 10 years of substantial general work experience with comprehensive job-related experience • 13 months to 3 years of managerial experience supervising and directing people and resources • Experience in customer data and analytics • Experience with omni channel identity resolution • Experience with data science models geared towards activating personalization campaigns • Wide and deep experience providing direction and guidance in data engineering • Experience with Google BigQuery, Snowflake, and Databricks • Experience with modeling complex data • Experience leading data engineering teams as a manager • Experience planning and managing resources to deliver predetermined objectives • Experience leading teams of contractors in an onshore/offshore engagement • Experience managing, mentoring, and growing the careers of data engineers • Cameras must be on during all virtual interviews • AI tools are not permitted during any part of the interview process
• Competitive total rewards package • Incentive • Equity • Benefits • State paid leave requirements • Generous suite of benefits • Background check including ID verification for offers
Apply Now🕒 4 days ago
RCM Implementation Account Manager onboarding physician billing clients for Assembly Health. Managing NextGen implementations, payer setup, testing, go-live, and stabilization.
🇺🇸 United States – Remote
💵 $70k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🕒 5 days ago
Customer Success Support Manager leading SaaS support operations for healthcare insurers and providers. Improving Jira workflows, SLA performance, and support experiences for vulnerable populations.
🇺🇸 United States – Remote
💵 $90k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🕒 5 days ago
Technical Customer Success Manager owning strategic enterprise accounts for Driivz, an EV charging platform provider. Driving adoption, integrations, retention, and measurable customer value.
🕒 6 days ago
Customer Success Engineer driving adoption and ROI for Cyera’s enterprise data security platform. Leading onboarding, technical workshops, troubleshooting, and executive customer success reviews.
🇺🇸 United States – Remote
💵 $220k - $240k / year
⏰ Full Time
🟠 Senior
🧑🔧 Technical Customer Success Manager
🕒 September 15
Technical Customer Success Manager guiding Aryeo Media API onboarding, integrations, and adoption. Supporting real estate media customers and partners for Zillow’s real estate platform.
🇺🇸 United States – Remote
💵 $40 - $63 / hour
💰 $4.1M Post-IPO Equity on 2012-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor