Field Service Technician

🔥 0 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises • Provide scheduled inspections, cleaning, and other services • Perform minor product repairs within an assigned territory • Inspect products for correct operation and resolve or escalate issues according to established procedures • Schedule services and complete required paperwork • Work with customers to ensure satisfaction and understanding of product functionality • Troubleshoot hardware using diagnostic tools and detailed analysis • Perform component-level hardware repairs • Clean and adjust electro-mechanical components on vaults, safes, chests, night drops, and drive-up equipment • Configure and install scales and slicers using printers and cameras • Perform preventive maintenance and routine checks • Refill consumables as directed • Install, move, add, change, and remove hardware and software products • Instruct and train customers on installed product usage and operation • Participate in training, KPI initiatives, and special projects

🎯 Requirements

• Education or equivalent work experience required • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements • Basic understanding of power tools and hand tools • Mechanical aptitude • Ability to use a voltmeter and read schematics

🏖️ Benefits

• Equal opportunity employer and diversity-valuing workplace • Regular on-the-job, classroom, and web-based training

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