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Field Service Technician

đź•’ August 7

❄️ Minnesota – Remote

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đź’µ $22 - $25 / hour

⏰ Full Time

🟢 Junior

đź”§ Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 26%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đź’Ľ Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

đź“‹ Description

• Gain familiarity with Field Service Technician practices and procedures. • Troubleshoot hardware and software failures using diagnostic tools. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform routine preventive maintenance checks. • Refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on installed hardware and software usage. • Participate in hardware and software training. • Participate in measures to achieve agreed KPIs. • Assist with special projects as assigned.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • Ability to perform field service work involving hardware and software troubleshooting, repairs, installation, preventive maintenance, and customer training.

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