Field Service Technician

🕒 May 14

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 55%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises • Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory • Inspect products for correct operation and resolve or escalate issues according to established procedures • Use diagnostic tools to troubleshoot hardware and software failures • Perform component-level hardware repairs and adjust mechanical components • Configure and install applicable software • Install, move, add, change, and remove hardware and software products • Instruct and train customers on installed hardware and software usage • Schedule services, complete required paperwork, and ensure customer satisfaction • Participate in KPI initiatives, training, and special projects

🎯 Requirements

• Education or equivalent work experience required • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements

🏖️ Benefits

• Equal opportunity employer and diversity-valuing workplace • On-the-job, classroom, and web-based hardware and software training

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