Field Service Technician

🔥 30 minutes ago

🏛️ District of Columbia, Maryland, +1 more states – Remote

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💵 $53k - $58k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug and provide technical maintenance for product and component hardware and software, mainly on customer premises • Provide scheduled inspection, cleaning and other services • Perform minor product repairs within an assigned territory • Inspect products for correct operation and resolve issues or escalate according to established procedure • Schedule services and complete all required paperwork • Work with customers to ensure satisfaction with service delivery and understanding of product functionality • Troubleshoot hardware and software failures using diagnostic tools • Perform component-level hardware repairs • Clean and adjust mechanical components • Configure and install applicable software • Perform routine preventive-maintenance checks • Refill consumables as directed • Install, move, add, change and remove hardware and software products • Instruct and train customers on installed hardware and software usage • Participate in hardware and software training • Participate in measures to achieve agreed KPIs • Assist with special projects as assigned

🎯 Requirements

• Education or equivalent work experience required • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements

🏖️ Benefits

• Additional incentive opportunities or other forms of variable compensation may apply

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